What are the responsibilities and job description for the Front Office Assistant - OB/GYN position at Hera Women's Health?
Position: Front Office Assistant
Location: Las Vegas, NV
Type: Full-Time
Company Overview
The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.
Position Summary
We are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.
Key Responsibilities
- Greet, register, and check-in patients in a professional and friendly manner
- Process patient check-outs and schedule follow-up appointments
- Answer phone calls, address inquiries, and schedule appointments efficiently
- Verify insurance information and handle prior authorization processes
- Maintain accurate and confidential electronic medical records (EMR)
- Collect co-pays, outstanding balances, and required documentation
- Keep the reception area clean, welcoming, and organized
- Coordinate with clinical staff to ensure smooth patient flow and support office operations
- Previous experience in a medical office or healthcare setting required
- OB/GYN experience preferred
- Proficient in electronic health record systems, preferably AthenaOne
- Strong communication, interpersonal, and multitasking skills
- High attention to detail and accuracy in administrative tasks
- Ability to remain calm and efficient in a fast-paced environment
- High school diploma or equivalent
- Medical, dental, and vision insurance
- Retirement savings plan with employer match after 1 year of service
- Paid time off (PTO) and paid holidays
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