IT Support & Administrative Assistant

Job Overview

We are looking for a dependable, tech-savvy individual to join our team as an IT Support & Operations Specialist. This position is ideal for someone who has a solid understanding of computers, phones, software, and basic IT troubleshooting but does not necessarily have a college degree or extensive professional IT experience.

The right candidate should be comfortable learning new technology, troubleshooting problems, staying organized, and handling multiple responsibilities independently. This is a hands-on position that combines day-to-day IT support, employee account management, technology audits, inventory management, and administrative tasks.

Responsibilities:

• Set up phones, computers, accounts, and logins for new employees
• Set up and order company gas cards
• Remove system and application access for former employees
• Review and document the applications and access assigned to employees
• Conduct monthly company phone audits
• Conduct weekly gas card audits
• Conduct monthly Microsoft license audits
• Perform Google system audits twice daily
• Check daily to ensure company headquarters systems are operational and available
• Participate in the Change Manager on-call and after-hours rotation on a weekly basis
• Maintain accurate records of IT equipment and company technology inventory
• Troubleshoot and resolve day-to-day IT issues
• Assist employees with computer, phone, login, application, and other technology-related issues
• Complete drone training and assist with company drone-related needs
• Pull, review, and organize security camera footage when needed
• Help maintain accurate documentation of company technology, accounts, equipment, and access
• Assist with other IT and technology-related projects as needed

Qualifications:

• Basic to intermediate knowledge of computers, phones, and common business technology
• Comfortable troubleshooting basic technical problems
• Familiarity with Microsoft 365 and Google Workspace is a plus
• Ability to learn new software and technology quickly
• Strong organizational and time-management skills
• Detail-oriented and able to identify discrepancies during audits
• Able to work independently and follow established procedures
• Good communication and problem-solving skills
• Ability to handle confidential company and employee information appropriately
• Previous IT, technical support, administrative, or operations experience is preferred but not required
• College degree is not required

What We're Looking For:

We're looking for someone who is naturally comfortable with technology and enjoys figuring out how things work. You don't need to be an IT expert or have a degree; we're looking for someone who can learn, troubleshoot, stay organized, and take ownership of their responsibilities.

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance

Work Location: In person

Salary : $20 - $22