Supervisor, Social Services

Job Summary: 

In collaboration with the Director, the Supervisor for Medical Social Services is accountable for the 24 hour management of social services, the management of human, fiscal and other resources, the development of personnel, compliance with regulatory and professional standards, unit strategic planning and the fostering of interdisciplinary collaborative relationships within selected unit of responsibility and the organization as a whole. The Supervisor of medical social services is responsible for overseeing all medical social service functions for the acute hospital and emergency room. Performs psychosocial services including: assessment, crisis intervention, care coordination, and abuse reporting. May lead process and education groups. Coordinates discharge care needs under the general direction of the physician, and in conjunction with the treatment team. Provides clinical support to other staff as needed.

Licensure and Certification:

• Licensed Clinical Social Worker (LCSW)
• Basic Life Support (BLS)
• Management of Assaultive Behavior (MAB)
• LPS Designee (three years post licensure) preferred

Education:

• Master’s in Social Work

Experience:

• Previous experience in acute care and emergency room setting with focus on crisis intervention and rapid stabilization.
• Competent in infant, pediatric, adult and geriatric developmental stages, chemical dependency, terminal illness, and mental health experience.

Knowledge and Skills:

• Develops, maintains, and models professional, objective and value-oriented interpersonal skills.
• Continuously promotes a patient-centered philosophy.
• Maintains positive and proactive communication with patients, families, staff members, and physicians. Fosters team-building relationships.
• Excellent organizational skills and the ability to problem solve are essential.

Physical Demands – Clerical/Administrative Patient Care:

·         Frequent sitting and standing/walking with frequent position change.

·         Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.

·         Occasional/intermittent reaching at or above shoulder level.

·         Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.

·         Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.

·         Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.