What are the responsibilities and job description for the Field Service Technician position at Hennecke?
US Company location is in Bridgeville, PA
Main responsibilities include:
- Use of mechanical and electrical experience to repair customer’s machines
- Perform troubleshooting of control components (Siemens and/or Allen-Bradley)
- Repair or replace components to bring machine back to operating standards at customer site
- Installation and commissioning of new customer machines
- Communicate with customers to address technical questions, service and parts
- Remote support for customers by PC, Phone, or Virtual Reality Glasses
- Work on internal projects such as machine rebuilds and laboratory trials
- Create and submit Field Service Reports for customer visits
- Evaluate and suggest aftermarket changes to help customer
- Work with engineers to develop machine corrections and repairs as needed.
Requirements include:
- Minimum of Associates Degree in technical discipline or an equivalent combination of experience and education
- Experience with capital equipment installation, startup, and service is preferred
- Good Understanding of Hydraulics and machine controls
- Excellent verbal and written communication skills
- Ability to complete assigned tasks in allotted time
- Ability to think methodically, prioritize and follow up on multiple tasks and technical assignments
- Ability to develop strong relationships with customers
- Domestic travel up to 75% to customer sites
Benefits:
- Competitive salary commensurate with qualifications and experience.
- Comprehensive benefits include Medical, Dental and Vision insurance, 401(k) with Company Match, Life, AD&D, LTD and STD insurance.
- PTO and Holiday Programs Professional Development/Training including Tuition Reimbursement
- Flexible hours A new and dynamic work environment
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 – 60 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
Salary : $25 - $35