What are the responsibilities and job description for the On Site Service Representative-Automotive Assembly position at Henkel?
About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What You´ll Do
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What You´ll Do
- Provides on-site routine technical service at defined customer line in Sparks, NV.
- Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines
- Supports forecasting and supply process (material order)
- Maintains quality / efficiency level of products and escalates technical challenges to Tech
- Service
- Aligns sales strategies with sustainability goals
- Develops customer centric initiatives to enhance loyalty and long-term partnership Implements customer feedback (VOC) to refine sales approaches
- Monitors competitor activities, positioning Leverages CRM tools, Microsoft 365, data analytics, and automation to enhance sales performance
- BS/BA in engineering or business, with some chemistry background preferred
- 1 to 3 years at a minimum of relevant work experience in a manufacturing environment is required
- Willing to work on-site M-F 40 hours per week, 1st shift with occasional weekends
- Preference to candidates that live within commuting distance of Reno, NV
- Must have a strong work ethic and excellent customer relationship skills
- Strong communication skills both internally and externally
- Must have strong problem resolution and technical leadership skills
- Strong PC capability to include the Microsoft Office Suite of products
- Ability to travel and meet with customers to gain exposure to other facilities and projects
- Travel to other facilities will be minimal but encouraged
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Salary : $60,000 - $75,000