Key Accounts Manager - West Coast

Job Title: Key Accounts Manager – West Coast

Reports To: Director of Sales & Marketing

Location: Remote (work from home office, prefer candidates located in CA, OR and WA)

Classification: Full-Time, Exempt

Job Summary: The Key Accounts Manager will unlock new opportunities and nurture existing customer relationships and work closely with the Director of Sales and Marketing to grow Hendrix-ISA’s USA distribution business.

Duties/Responsibilities:

· Responsible for building and maintaining business relations directly with producers in specified territory and outside as directed.

· Responsible for generating new business opportunities and expanding the customer base within the assigned territory.

· Meet with customers on a regular basis and assist with product questions, production and management recommendations.

· Facilitate communication between customers and Hendrix ISA supporting the needs of both.

· Work directly with customers and farm personnel in the field to educate them on our products, management techniques and be a resource to connect customers with others who can help them reach their objectives and expectations.

· Provide in the field customer support as needed working with farm managers, production managers or crews as requested by the customer as well as attending chick deliveries as available

· Help customers evaluate best product fit for the customer’s needs.

· Submit detailed and accurate weekly reports to management on a timely basis.

· Product support within the specified territory and outside as directed.

· Work with other Key Account Managers to assist and utilize the strengths of the team to better assist our customers.

· Work with Hendrix production and management team to provide feedback on performance and customer satisfaction.

· Submit detailed and accurate expense reports on a timely basis.

Additional Duties:

· Strengthen allied industry partnerships.

· Attend sales meetings, seminars, trade shows and other related events as directed by the sales director/manager. Organize seminars/meetings for customers as needed.

· Follow strict biosecurity protocols as required by customers or Hendrix ISA when visiting premises.

Required Skills/Abilities:

· Must be able to communicate effectively in person, over the phone and via email

· Computer software skills applicable to the position (Excel, Power Point, Word, Internet)

· Willing to travel within assigned territory and outside as necessary

· Experience building and maintaining customer relationships

· Must be detail oriented, have good organizational and time management skills

· CRM experience and knowledge preferred but not required

· Must hold a valid driver’s license

Education and Experience:

· Bachelor’s degree in Animal Science or related field preferred, or minimum of 5 years’ experience in the poultry industry.

· Sales and/or customer service and account management experience or applicable live production or production management experience with understanding of animal husbandry preferred

Physical Requirements:

· Willing to travel within assigned territory and outside as necessary

· Ability to lift to 60 pounds

Pay: From $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Company car
• Dental insurance
• Employee assistance program
• Employee discount
• Expense account
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Travel reimbursement
• Tuition reimbursement
• Vision insurance
• Work from home

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Ephrata, PA 17522

Salary : $120,000