Human Resources Coordinator/HR Assistant (Charlotte, NC)

Hendrick Automotive Group is seeking a motivated and personable Human Resources Coordinator to join our team at our Charlotte area headquarters. In this role, you will support the onboarding experience for newly hired team members across our Charlotte market locations. Responsibilities include processing drug, background, and driving record screenings, as well as delivering new hire orientation presentations.

What We're Looking For:

• 0–3 years of Human Resources experience
• Bachelor's degree in Human Resources, Business, or a related field
• Familiarity with onboarding processes and pre-employment screening
• Strong communication and interpersonal skills
• Ability to work onsite at our Charlotte area headquarters minutes from Uptown

Why Hendrick: Hendrick Automotive Group offers a comprehensive benefits package and a one-of-a-kind company culture built on integrity, passion, and teamwork. Apply today and find out why so many people choose to grow their careers with us.

Summary: This position is responsible for the onboarding and orientation process for new hires, preparing and maintaining employment records, and Human Resource administration in company HRIS system.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities may include the following:

General

• Provide high level of customer service to dealership management, employees, and candidates.
• Responds to inquiries from employees and managers regarding HR policies, procedures, and programs.
• Works directly with General Managers and Department Managers to assist them in carrying out their responsibilities on employment matters.
• Reviews pay plans for accuracy and compliance.
• Builds relationships with management & employees through regular visits to assigned stores.

Employee Relations

• Assists managers or Regional HR Manager with drafting performance documentation.

Hiring/Onboarding

• Coordinates with recruiting department to ensure efficient onboarding process.
• Prepares and sends offer letters to all new hires.
• Utilizes HRIS system and Background/Drug Screen Provider to order Pre-employment screens, verifies all pre-employment requirements have been completed according to company guidelines.
• Communicates with dealership management regarding the status of candidates in progress.
• Completes all HRIS system action items related to the hire of new employees.
• Prepares materials for new hire orientation, communicates details to all new hires.
• Conducts new hire orientation; coordinates virtual orientation if needed and ensures completion.
• Completes electronic I-9 forms, verifies I-9 documentation, utilizes E-Verify as needed.
• Maintains personnel records in HRIS system or hard copy.

Other

• Assists with data audits, works with Regional HR Manager and manager to address issues identified.
• Performs other administrative duties to support HR function as assigned.
• Maintains an organized, clean and safe work area.
• Participates in required training for the HR team, attends monthly team meetings virtually and in-person when scheduled.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

√ Bachelor Degree

Field of Study:

√ Business

√ Human Resources

Desired Work Experience:

√ up to 3 years

Education/Experience:

Bachelor’s degree; or at least three to five years related experience and/or training; or equivalent combination of education and experience. Previous Human Resources experience in a high volume environment desired. Strong organizational skills and interpersonal skills required.

Certificates and Licenses:

√ Valid Driver’s License

Computer Skills:

Intermediate knowledge of Microsoft Office Products. Ability to learn and utilize the company HRIS System.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with employees and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands to finger, handle, or feel.

Environment Demands:

Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with managers, employees and candidates. Travel by car or plane to assigned locations and work-related meetings and events is required (up to 25% of the time).

Verbal and Writing Ability:

Ability to receive and communicate with customers courteously, efficiently, and professionally. Ability to effectively present information in one-on-one and small group situations to employees.

Math Ability:

Ability to add, subtract, multiply and divide. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.