What are the responsibilities and job description for the SALES ASSOC NF1 position at HENDERSON HALL MCCS?
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Qualifications:
- At least one year of experience in a customer service or sales-focused environment (preferred).
- Cash handling, basic math, and register experience strongly preferred.
- Ability to understand and follow operating standards and procedures.
- Strong attention to detail and ability to work in a high-performance retail environment.
- Commitment to service excellence and teamwork.
Responsibilities:
The Sales Associate provides world-class customer service to Marine Corps Exchange (MCX) patrons, with an emphasis on courtesy, professionalism, and customer loyalty. The incumbent serves as a brand ambassador for MCCS and MCX programs and supports daily retail operations in a fast-paced, customer-focused environment.
Key responsibilities include:
- Providing friendly, professional, and proactive customer service in all retail interactions.
- Assisting customers with purchases, inquiries, and service recovery using an ¿I can do that¿ mindset.
- Promoting MCX programs such as Military Star, Super Star Student, customer satisfaction surveys, and Keep It New.
- Supporting store operations including cashiering, sales floor assistance, stockroom support, military clothing, and self-checkout operations.
- Replenishing merchandise, maintaining planograms, setting promotional signage, and supporting visual merchandising standards.
- Performing light housekeeping and maintaining backroom standards through the 5S program.
- Utilizing retail equipment such as registers, RF scanners, handheld devices, printers, and labeling equipment.
- Identifying and reporting potential loss prevention concerns.
- Assisting with year-end inventory and other operational needs as assigned.
- Adhering to safety, EEO, and sexual harassment prevention standards.
This is a mixed position requiring the ability to lift and carry up to 45 lbs independently and heavier items with assistance.
Salary : $15