What are the responsibilities and job description for the IT Field Technician position at Hemmersbach?
Role:
- Provide technical support for PCs, printers, servers, and data center equipment
- Communicate professionally with clients and ensure satisfaction
- Install, upgrade, and repair IT hardware and infrastructure
- Collaborate with dispatch, engineers, and project teams
- Troubleshoot hardware, software, and network issues
- Support HP servers and enterprise environments
- Track inventory and provide service updates
Requirements:
- Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
- Experience troubleshooting hardware, software, and networking issues
- Valid driver’s license
- Ability to lift and carry equipment up to 50 lbs
- Ability to work independently and manage multiple service needs
- Availability to support rotational schedules or on-call coverage when required
- Experience supporting HP servers or enterprise infrastructure preferred
- Ability to collaborate effectively with project and support teams
Benefits:
- Health/ Medical insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Car Allowance/ KM Allowance
- Vision Insurance