BDC Representative

Join our team at Hemborg Ford! Our goal is to provide a world class buying experience for our guests. Working Hemborg Ford is more than just a job, it’s a career! Our management and training team takes pride in providing our team the necessary tools and support to be successful at this point in their careers.

We are currently seeking an Business Development Center Representative!

Job Responsibilities

As a BDC Representative, you will introduce customers to all the different vehicles available at Hemborg Ford. Our goal is to provide customers with the best possible experience – and that starts with YOU! Here are some of the responsibilities for an BDC Representative:

· Providing extensive information on any vehicle a customer might be considering (or should consider!)

· Identifying the customer’s actual needs and providing information on the best suitable vehicle

· Deliver world class service to any customer considering purchasing from Hemborg Ford.

· Understands the process of communicating with Internet customers and following up through their preferred method of contact.

· Checks email and voicemail frequently and respond to inquiries immediately.

Job Qualifications

To be successful in this role you will need to be highly detail- oriented with solid organizational and time- possess excellent communications and interpersonal skills, understanding of the industry, along with strong customer service and active – listening abilities.

· Ability to work in a fast- paced environment

· Genuine desire to provide great customer service

· Previous dealership experience is a huge plus

· Experience working in BDC center or call center is a huge plus

· Superior communication skills, both oral and written

· Outstanding organizational skills

Job Type: Full-time

Additional Compensation:

• Commission

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• 401K Investment plan with options to match contributions

Benefit Conditions:

• Waiting period may apply

Paid Training:

• Yes

Management:

• Store Manager

Work Remotely

• No

The BDC Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17