Home Care Agency Care Coordinator

Job Summary

We are seeking a dedicated and organized Home Care Agency Care Coordinator to join our compassionate team. In this vital role, you will serve as the central point of contact for clients, caregivers, and healthcare professionals, ensuring seamless coordination of home care services. Your energetic approach will help facilitate efficient scheduling, maintain accurate records, and uphold the highest standards of patient confidentiality and care compliance. This position offers an exciting opportunity to make a meaningful difference in the lives of our clients while working in a dynamic, supportive environment.

Responsibilities

• Coordinate and schedule home care services by liaising with clients, caregivers, and healthcare providers to ensure timely and appropriate care delivery
• Manage patient records using electronic health records (EHR) and patient management software, ensuring accuracy and confidentiality at all times
• Communicate effectively with clients and caregivers via phone, email, and in-person to address questions, updates, or concerns promptly
• Support medical administrative tasks such as verifying health insurance coverage, processing documentation, and maintaining compliance with health regulation policies
• Assist with onboarding new clients by gathering necessary medical history and service preferences while maintaining strict confidentiality
• Monitor service delivery to ensure adherence to care plans and health regulations; escalate issues as needed for resolution
• Maintain detailed documentation of all interactions, appointments, and care updates in accordance with medical terminology standards and privacy laws

Qualifications

• Prior experience working in a medical office or healthcare setting is highly preferred
• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with patient management software or EMR/EHR systems
• Knowledge of health regulation policies and health insurance processes to ensure compliant service delivery
• Excellent customer service skills with the ability to communicate clearly and empathetically over the phone and in writing
• Demonstrated ability to handle medical administrative support tasks efficiently while maintaining patient confidentiality
• Familiarity with medical terminology and electronic health records (EHR) management practices
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Typing speed and accuracy to support efficient documentation and communication

Join us as a Home Care Agency Care Coordinator if you are passionate about providing exceptional support within a caring environment. Your proactive approach will help us deliver outstanding home care experiences that truly make a difference!

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Do you have a car?

Experience:

• Home Care Agency Administrative: 2 years (Preferred)

Ability to Commute:

• Philadelphia, PA 19140 (Preferred)

Work Location: In person

Salary : $22