Bilingual Care Coordinator

Step Into a Role That Makes a Difference!

Are you a detail-oriented, compassionate professional with a passion for making a real impact in people’s lives? Do you thrive in a fast-paced environment where every day brings new challenges and rewards? If you’re nodding your head, then we have an exciting opportunity for you! Blessings 4Ever Home Care Agency is looking for a dedicated Care Coordinator to join our team and help us deliver exceptional home care services to those who need it most.

Why Blessings 4Ever?

At Blessings 4Ever Home Care Agency, we’re more than just a team—we’re a family. Our mission is to provide high-quality, personalized care that allows our clients to live comfortably and independently at home. We believe in empowering our employees with the tools and support they need to succeed, grow, and make a difference.

What You’ll Be Doing:

As a Care Coordinator, you’ll be the backbone of our client care process, ensuring that our consumers and their Personal Care Assistants (PCAs) receive the support they need. Your responsibilities will include:

• Manage a Caseload: Oversee an assigned caseload of consumers and PCAs, making sure that each client’s care plan is up-to-date and accurately reflects their needs.
• Conduct Assessments: Perform in-home and telephonic assessments to identify and address individual care needs. Update care plans every 90 days or as needed.
• Ensure Quality Care: Monitor and verify PCA visit times and care provided, ensuring compliance with care plans and regulatory guidelines.
• Document and Report: Keep meticulous records of all assessments, wellness calls, and other consumer interactions in the HHA Exchange system. Ensure all documentation is completed within 48 hours.
• Provide Training: Educate PCAs on the EVV system and other processes as needed to ensure seamless service delivery.
• Resolve Issues: Address any concerns from consumers or PCAs, escalating issues to your manager when necessary.
• Coordinate Services: Adjust schedules, confirm service authorizations, and communicate any changes to both consumers and PCAs to ensure optimal care delivery.

What You Bring to the Table:

• Expertise: A basic understanding of medical conditions and terminology, along with experience in healthcare or home care environments.
• Communication: Strong verbal and written communication skills that allow you to interact effectively with clients, caregivers, and healthcare professionals.
• Organizational Skills: The ability to manage your time, prioritize tasks, and meet deadlines in a fast-paced environment.
• Problem-Solving: A knack for identifying issues and finding effective solutions quickly.
• Customer Service: A passion for providing top-notch service and advocacy for your clients.
• Tech Savvy: Proficiency in Microsoft Office and the ability to quickly learn and navigate the HHA Exchange system.

Required Qualifications:

• Education: A minimum of an Associate’s degree in a related field.
• Experience: At least 5 years of experience in healthcare or home care preferred.
• Licensing: A valid driver’s license with daily access to a reliable, registered, and insured vehicle.
• Language Skills: Spanish language skills are a plus, but not required.
• Physical Requirements: Ability to occasionally lift objects between 10 and 25 lbs. and perform other physical tasks as needed.

Why You’ll Love Working With Us:

• Competitive Pay: Starting at $18.00 per hour.
• Comprehensive Benefits: Including 401(k) with matching, health insurance, dental and vision coverage, life insurance, paid time off, parental leave, and more.
• Supportive Work Environment: We are committed to your professional growth and development with continuous training and opportunities for advancement.
• Work-Life Balance: Enjoy a Monday to Friday schedule with no weekends!

Ready to Make a Lasting Impact?

If you are excited about the opportunity to be a key player in our mission to provide exceptional care, we’d love to hear from you! Apply now to join Blessings 4Ever Home Care Agency as our next Care Coordinator.

Blessings 4Ever Home Care Agency is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Blessings 4Ever Home Care Agency and help us make a difference, one client at a time!

Will Demonstrate the following Skills:

• FLUENT IN SPEAKING AND READING SPANISH REQUIRED
• Basic understanding of medical conditions and terminology.
• Experience working with a client diverse population.
• Effective case management skills with excellent judgment and ability to identify consumer needs.
• Strong customer service skills.
• Excellent organizational skills.
• Strong verbal and written communication skills.
• Ability to accurately document information pertaining to consumer services in a timely manner.
• Ability to manage assigned responsibilities in a business professional manner.
• Ability to assess individual consumer needs and care requirements and develop/update a plan of care to enable assigned caregivers to safely address identified needs.
• Effective problem-solving skills to determine the source of a problem and identify an effective solution.
• Excellent interpersonal skills including empathy, compassion and effective listening skills.
• Self-sufficient with ability to complete tasks in an autonomous manner.

Meet prescribed deadlines and respond promptly to urgent issues.

• Excellent computer skills in a Microsoft Windows environment and ability to effectively utilize the HHA Exchange system.
• Reliable with timely completion of tasks and meets deadlines.

Education/Experience Requirements

• A minimum of an Associate’s degree in related field required.
• At least 5 years of experience in a health care or home care environment preferred.
• Valid driver’s license.
• Daily access to a reliable, registered and insured vehicle.

  Physical Demands & Environment 

  Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk, and hear. May occasionally lift objects of 10 to 25 lbs. Field work including but not limited to entering consumer homes required. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 

Salary : $18