What are the responsibilities and job description for the Retail Marketing Coordinator position at HELPERS COMMUNITY INC?
Company Description
HELPERS COMMUNITY INC is a San Francisco based 501 c3 nonprofit organization dedicated to supporting adults with developmental disabilities and organizations that serve them. Through our social-enterprise retail store - Helpers Artisan Boutique - we amplify awareness about the talent artists with developmental disabilities have and increase their self -sufficiency, purpose, promoting inclusivity in the community, and generating mission sustaining revenue through retail sales of their art and events. Every product in the Helpers Artisan Boutique on Union Street, is created by artists with developmental disabilities or by organizations that support them.
Role Description
This is a full-time hybrid role for a Retail Marketing Coordinator based in San Francisco, CA, with some flexibility for remote work. The Retail Marketing Coordinator will promote the Helpers Artisan Boutique and its' mission by planning, executing marketing, merchandising, and outreach that drives sales, expands community awareness, and empowers artists with developmental disabilities. The store is a key marketing arm for Helpers Community and its' mission. Daily tasks include managing and executing social media, oversight 2-3 days /week at the retail store of 2 employees, ensuring new art and product is entered in to Square, retail POS system, working knowledge of Square and hands on retail oversight of costing retail markups, revenue and inventory, in a purpose driven inclusive environment. The role also involves working closely with individuals with developmental disabilities, assisting them with retail operations and skill development to facilitate their career growth in the industry. Execution of events and pop ups is an important part of this role and does require availability for weekend and some evening work. This is a position which could grow to Retail Marketing Manager.
Key Responsibilities
- Retail Marketing and Promotion - Quarterly newsletters, website updates, donor/partner communications through CRM, coordinate, execute pop up events, track marketing and revenue metrics
- Digital and Social Media Management - Grow social media presence, create and maintain IG, FB, Linked In, You Tube
- Retail Merchandising and In-Store Presentation - support merchandising strategy, product arrangement, signage, and seasonal layouts. Collaborate with RMD to maintain retail marketing strategies and an accessible shopping experience
- Community & Mission Engagement
- Event planning, coordination, execution for store promotions
- Retail Operations Support
- Quarterly PowerPoint presentation creation
- Graphic google list creation for art featured in exhibitions
- Excel Spread sheets for Product Buy Creation, Exhibition lists
Qualifications
- Experience in retail, marketing, communications or related field
- Strong verbal and written communication skills
- Competence with social media platforms and content creation
- Strong organizational and multitasking abilities
- Comfort working with public
- Enthusiasm for Helpers' mission and commitment to disability inclusion
- Must have drivers license and car
- Graphic design skills, experience with Canva
- Preferred
- Prior work with or volunteer experience in non profits, social impact or disability services
- Event planning and execution experience
- Experience with CRM
- Experience working with individuals with intellectual and developmental disabilities is a plus
- A bachelor's degree in Marketing, Communications, or a related field is preferred
- Proficiency in relevant software tools, including Microsoft Office Suite and social media platforms
Personal Attributes
- Flexible, ability to manage change, and comfortable wearing different hats
- Empathetic, patient, supportive when interacting with special needs individuals
- Inclusive and Mission Driven
- A team player in small hands on environment
Position reports to Retail Marketing Director
Compensation to advise upon interest
Holiday Pay
Vacation Pay
Workers Compensation Coverage
Retirement
Mission Impact
By promoting the boutique, telling artists' stories, and elevating inclusive retail, the Retail Marketing Coordinator directly expands opportunities for adults with developmental disabilities - making a meaningful difference every day.
Helpers Community is an Equal Opportunity Employer