Demo

Counselor

HELP USA
Brooklyn, NY Full Time
POSTED ON 1/24/2026 CLOSED ON 2/12/2026

What are the responsibilities and job description for the Counselor position at HELP USA?

Program: ROADS | Brooklyn, NY 11207
What You’ll Do
As a Counselor with HELP ROADS, you’ll be a critical member of a comprehensive, non-residential individual and family safety program providing a variety of services designed to assist survivors of gender-based violence and their families. You’ll report to the program’s Executive Director with a goal of supporting families in achieving safety and long-term stability and addressing the effects of violence, neglect, and trauma.

Your responsibilities will include:
  • Operating the survivor support hotline.
  • Conducting psycho-educational sessions on gender-based violence.
  • Facilitating group workshops and support groups.
  • Utilized cultural humility and awareness to support ROADS diverse survivor population.
  • Engage in formal and informal community outreaches
You’re a great fit for this role if you have:
  • Experience (at least one year) providing supportive services to gender-based violence survivors and their families.
  • Experience working with youth who witnessed violence.
  • Experience operating a survivor support hotline.
  • Experience with and understanding of NYC housing policies and vouchers.
  • Experience facilitating support groups and workshops.
  • Have an associate’s degree, bachelor’s degree in social work (or a related field)
It would be helpful (but not required) if you have:
Bilingual fluency (English/Spanish), as many of our clients are native Spanish speakers.

Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!

  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!
Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.

Salary.com Estimation for Counselor in Brooklyn, NY
$64,912 to $84,246
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