What are the responsibilities and job description for the Staffing Coordinator position at Help at Home?
As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.
We’re seeking a **Staffing Coordinator** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in the New York communities. We are hiring an On-Site Staffing Coordinator that has experience covering Suffolk County, Westchester County, Rockland County, Orange County, Dutchess County, Nassau County! We offer weekly pay between $22.00-$25.00 an hour! Office hours Monday -Friday 8:30am-5:00pm. The office location is 1787 Veterans Hwy, Islandia, NY 11749.
Our Benefits:
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and holidays
- Employee assistance programs and wellness initiatives
- Flexible options to support a balanced life
What You'll Do:
- Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
- Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
- Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
- Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
- Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
- Other Duties: Perform additional tasks as needed to support the team and organization.
What You'll Bring:
- Excellent organizational skills: ability to multitask and manage multiple responsibilities.
- Strong problem-solving skills.
- Excellent verbal communication skills, primarily on the telephone.
- Mature demeanor needed for directing others on cases.
- Proficient with Microsoft Office Suite, especially Excel.
- Familiarity with HHA Exchange software, strong time management, ability to prioritize multiple tasks, and maintain professionalism under pressure.
Education and Experience:
- High school diploma or GED.
- Minimum two (2) years of previous experience.
- Preferred: At least 1 year of experience as a home care coordinator and bilingual Spanish skills.
- Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent.
Physical Requirements:
- Ability to communicate effectively and clearly with others to exchange information.
Salary : $22 - $25