What are the responsibilities and job description for the Asset Protection Specialist position at HelloFresh?
Asset Protection Specialist
Supply Chain Management & Operations
Newark, NJ, United States
At HelloFresh, our mission is simple: to change the way people eat, forever. As a global digital-native FMCG company and the world's leading mealkit provider, we are transforming the traditional food supply chain through a data-driven, on-demand model that enables scalable and more sustainable food delivery. The HelloFresh Group includes eight brands serving customers across multiple meal occasions, including HelloFresh, Green Chef, EveryPlate, and Chefs Plate, as well as ready-to-eat meals from Factor and YouFoodz, meat and seafood subscriptions through Good Chop, and pet nutrition with The Pets Table. Through technology, data, and culinary innovation, we deliver personalized food experiences to millions of households worldwide.
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Asset Protection Specialist Overview
Shift: Sunday & Wednesday - 12:00pm to 10:30pm; Monday & Tuesday 2:00pm to 12:30am
You will…
Conduct internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.
Identify theft trends by leveraging technology, reporting and surveillance tactics.
Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and standards.
Identify, escalate, and support internal theft investigations at the direction of AP leadership.
Prevent theft by gathering intelligence and communicating important issues.
Understand and appropriately use video systems to monitor theft activity and support internal cases.
Respond to incidents and submit appropriate documentation for all incidents following AP standards.
Lead a physical safety and secure culture for our employees by modeling and setting an example to others.
Provide service and a working experience that meets the needs of the team members and management teams.
Demonstrate a culture of ethical conduct, safety, and compliance.
Perform other duties based on business needs in a fast-paced environment.
Work with HR, ER, LR and Operations with the utmost regard for the safety and health at HelloFresh.
Assist safety, claims, and management teams during accident or injury investigations.
Assist with the site emergency action plan and liaison with local first responders when needed.
Use continuous improvement principles to identify ways to improve our standards and outcomes.
As a partner to the business, you effectively listen, build rapport, and communicate at all levels; have confidence sharing ideas as a trusted advisor.
Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and provide ways for improving efficiency.
Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
You have…
High school diploma or equivalent
Must be at least 18 years of age or older.
Preferred 2-3 years of retail or distribution asset protection experience.
Welcoming and helpful attitude toward visitors and employees
Learn and adapt to current technology needs.
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently.
Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)
You’ll get…
Competitive hourly rate, 401K company match that vests immediately upon participation
Generous PTO and additional sick leave
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Newark, NJ Pay Range
$23.50—$23.50 USD