What are the responsibilities and job description for the Operations - Branch Manager position at Helix Traffic Solutions, LLC?
Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow
About Helix
We’re not just placing cones – we’re rethinking the way traffic moves. Helix is a national leader
in traffic control and work zone safety, delivering smart, responsive solutions across the country. From high-tech ITS systems to boots-on-the-ground support, we’re shaping the future of infrastructure safety.
Why Helix?
We're a people-first company with a mission to save lives. At Helix, you’ll find:
Our work is fast-paced, hands-on, and essential – and that’s exactly what makes it rewarding.
Every role at Helix plays a part in protecting lives and keeping communities moving. If you're
motivated, adaptable, and looking for a career with purpose, we’d be proud to have you on our
team.
Branch Manager
Duties/Responsibilities
About Helix
We’re not just placing cones – we’re rethinking the way traffic moves. Helix is a national leader
in traffic control and work zone safety, delivering smart, responsive solutions across the country. From high-tech ITS systems to boots-on-the-ground support, we’re shaping the future of infrastructure safety.
Why Helix?
We're a people-first company with a mission to save lives. At Helix, you’ll find:
- A culture of safety, service, and integrity
- Real career growth through training and internal mobility
- The backing of a national organization, with the heart of a local team
- A place where your work directly improves public safety
Our work is fast-paced, hands-on, and essential – and that’s exactly what makes it rewarding.
Every role at Helix plays a part in protecting lives and keeping communities moving. If you're
motivated, adaptable, and looking for a career with purpose, we’d be proud to have you on our
team.
Branch Manager
Duties/Responsibilities
- Knowledge of basic computer software skills (Excel, Microsoft Word, and Outlook)
- Interpersonal skills to give guidance, direction, and assistance to team members.
- Superior customer service and problem-solving skills
- Excellent written and verbal communication and follow-through skills.
- Comfortable in fast paced and high-pressure environments
- A willingness to travel, working after hours, weekends and holidays.
- Work closely with current management and senior staff.
- Manage daily reports, timecards, and schedules.
- Ensure quality control.
- Supervision of all branch personnel
- Conduct employee performance reviews.
- Project management, profitability, and ticket/quantity review
- Oversee scheduling and dispatch of crews.
- Coordination for job equipment assistance
- Execution of company policies and procedures particularly related to HR, safety, and quality control
- Responsible for hiring, sanctioning, counseling, and termination of branch employees and executing required paperwork.