What are the responsibilities and job description for the Front Desk Receptionist position at Helix Eye Care?
Please do not contact the business directly - Thank you!
Greets all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
Checks in patients in a timely manner, explains financial requirements and collects payments for office visits, clinic procedures and unpaid balances
Verifies patient insurance information and obtains insurance authorizations/referrals
Coordinates with clinic staff to ensure a positive patient flow and waiting room experience
Timely responses to patient inquiries and timely completion of assigned tasks
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests. Assists in routine clerical functions such as filing of medical information in patient's records, locating and preparing department charts, obtaining medical records from other providers and entering charges for billing purposes
Work and complete, in a timely fashion, all system tasks
Complete necessary insurance company and demographic documentation, essential for patient billing and insurance filing of claims
Be able and willing to multi-task admitting assignments to create and maintain a smooth in-take of each patient visit
May assist with front and back office duties as assigned simultaneously
Facilitates timely closing of clinic and follows closing procedures
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Customer service: 2 years (Preferred)
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Schererville, IN 46375 (Required)
Ability to Relocate:
- Schererville, IN 46375: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17