Medical Assistant/Receptionist

Medical Assistant – Front Office / Patient Services

Helios Multispecialty Group is seeking a friendly, organized, and patient-focused Medical Assistant to join our team. This position is primarily focused on front-office and administrative responsibilities, making it an excellent opportunity for someone who enjoys working with patients, staying organized, and keeping a busy medical office running smoothly.

The ideal candidate is professional, dependable, detail-oriented, and comfortable interacting with patients in person and by phone. If you enjoy creating a welcoming patient experience and thrive in a fast-paced healthcare environment, we would love to hear from you!

Why Join Helios?

• Full-time position – 40 hours per week
• Competitive pay based on experience, education, and qualifications
• Comprehensive benefits package, including Medical, Dental, and Vision
• Paid Time Off (PTO) and paid holidays
• Flexible weekly schedule
• Supportive, collaborative team environment
• Opportunity to grow with a growing multispecialty healthcare organization

What You'll Do

This position is primarily responsible for supporting the front-office operations and patient experience, including:

• Welcome and assist patients with check-in/check-out, scheduling, and general questions.
• Answer patient calls and coordinate appointments, referrals, insurance information, and other administrative needs.
• Collect and accurately maintain patient demographics, insurance information, and medical records in the EMR.
• Provide excellent customer service and help ensure a positive patient experience.
• Support daily front-office operations and assist providers and clinical staff as needed.
• Provide clinical support when needed, which may include rooming patients, obtaining vital signs and medical histories, preparing exam rooms, and assisting with basic clinical tasks.
• Maintain accurate records and follow established office, safety, and infection-control procedures.

What We're Looking For

• Medical Assistant certification or registration preferred
• Previous medical office, receptionist, or healthcare customer service experience preferred
• Experience working with an EMR system preferred
• Strong computer and data-entry skills
• Excellent verbal and written communication skills
• Professional and friendly demeanor
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a busy healthcare environment
• Dependable, team-oriented, and committed to providing excellent patient service

The Ideal Candidate

You may be a great fit for this position if you enjoy the administrative and patient-facing side of healthcare more than hands-on clinical work. We're looking for someone who can confidently interact with patients, manage competing priorities, answer phones, schedule appointments, and keep the front office organized and running efficiently.

About Helios Multispecialty Group

At Helios Multispecialty Group, we believe exceptional patient care starts with an exceptional team. We are committed to providing high-quality specialty care while creating a supportive and collaborative environment where our employees can grow and succeed.

If you're looking for an opportunity to make a difference in the patient experience while building your career in healthcare, we encourage you to apply!

Helios Multispecialty Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetics, or any other status protected by applicable law.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20