Client Development Manager

The Company

Heidrick & Struggles International, Inc. serves the executive talent and leadership needs of companies worldwide as the premier provider of leadership consulting, culture shaping, and executive search services. Pioneering the industry since 1953 Heidrick has provided quality service and built strong leadership teams through its relationships with organizations around the world. We help our clients change the world, one leadership team at a time™.

The Consulting Practice

We work in partnership with our clients to accelerate performance at the organization, culture, team and individual leader levels. We enable our clients to mobilise, execute and transform with agility in a fast moving, uncertain and volatile business landscape. Our ambition is to shape the world’s thinking on the leadership of organisations. We bring hard facts to the ‘soft stuff’ through empirical discipline. Whether a company is undergoing a significant transformation or needs to align its leadership strategies to its business aspirations, our Heidrick Consulting (HC) Practice offers integrated, world class solutions proven to transform and accelerate performance.

We do this in four main arenas. We accelerate strategy by making responses to the environment better informed and more agile. We accelerate organisations by ensuring they are able to mobilise, execute and transform with agility. We accelerate teams by ensuring that they are able to execute at pace and across boundaries. And we accelerate leaders by assessing and developing the leadership capacity of individuals.

The global practice operates in three regions (Americas, Europe & Africa and APAC/ME) and is headed by Claire Skinner. We are building an extraordinary place to work for talented professionals, creating a true meritocracy in which expertise speaks louder than hierarchy, investing in building world-class skills, relationships and insights and practicing what we preach. It’s a great time to join and grow with us. Additional information on the firm can be found at www.heidrick.com.

Our Values

Win as One Firm – We work as one firm and succeed through collaboration, inclusion and valuing diverse points of view.

Grow with Our Clients – Our clients inspire us to create innovative solutions and exceed expectations.

Own the Results – We work to make things happen and own the outcome.

Always Act with Integrity – We operate at the highest levels of ethics and integrity in all we do.

Respect and value each other

The Position

We are seeking an exceptional Client Development Manager to lead priority consulting solutions at scale, initially with a predominant focus across Leadership Assessment, ensuring our Partners are expertly prepared to nurture and convert identified opportunities.

This new role in Heidrick Consulting requires exec level influence, business development rigour and sales excellence to maintain and grow a healthy regional pipeline and support pursuits with insights, solutions and sales collateral. Reporting to the Global Client Acquisition Director, this role is part of newly established global team responsible for driving significant market share and revenue growth, and one of the Firm’s global strategic priorities.

Accountabilities:

Opportunity Enablement

• Work with Client Development Senior Associate to ensure seamless transition from informal interest to structured opportunity
• Develop concise opportunity briefs and provide Partners with tailored insight and client context
• Draw on / convene wider stakeholders in the Firm to maximise insight and conversion potential.

Sales & conversion support

• Ensure the pursuit team is equipped and ready to execute, supporting Partners through early sales conversations
• Work with Partners to structure early client meetings, briefings, and follow-ups
• Drive sales process incl proposal development and pricing
• Ensure continuity and momentum across the sales cycle with structured and quality follow-up

Optimise sales performance

• Manage regional pipeline and forecast, report to Regional and CoE Leaders
• Maintain sales dashboard and client data in CRM
• Track how opportunities progress through sales stages and identify where and why opportunities stall or accelerate
• Become a trusted advisor on best in class sales pursuit, tracking how proposition and messaging resonates differently by eg sector, region.

Continuous Improvement

• Capture lessons learned from wins, losses, and near-misses
• Feed insights back into:
• Business and client development
• Marketing and GTM teams
• Partners and GTM Leaders

Find and evaluate new opportunities.

• Monitor the market and connect the dots with the Firm to spot leadership advisory relevant triggers including:
• Transformation and restructuring programmes
• Leadership transitions, succession events
• M&A, carve-outs, or integration
• Performance stress / accelerated growth
• Planning cycles and MSA renewals
• Frequently report on evaluated and qualified client targets

Shape the opportunity platform

• Use data, benchmarks, and trends to rationalise opportunities, and shape insight that resonates at executive and Partner level
• Translate insights into concise and actionable opportunity summaries for Partners
• Ensure all opportunities are accurate and aligned with wider Firm sales and Go-To-Market activity
• Work with Client Development manager to present go to market (gtm) recommendations to Partners and Business Development team incl research on prospect buying profiles to targeted approaches with higher impact

Collaborate in sales development

• Work closely with Partners and Client Development Manager to pressure-test opportunity quality
• Align activity with Partners’ client growth strategies and priorities

Continuous improvement

• Work with HC marketing and Business Development to share learning on which triggers, sectors, and signals convert into real opportunities
• Continuously refine targeting criteria based on results and feedback
• Contribute to the firm’s understanding of how and when clients buy consulting at scale offerings

The Person

• Bachelor’s degree required; advanced degree preferred.
• 5 years of experience in sales, business development, client operations
• Experience and interest across the HR/ Leadership Advisory space preferred
• Experience supporting senior executives in complex or fast-paced environments preferred.
• Exceptional organizational skills with strong attention to detail.
• Excellent communication and writing abilities, with experience drafting executive-level communications.
• Strong project management capability, able to drive accountability across stakeholders.
• High discretion, judgment, and ability to handle sensitive information.
• Professional presence with confidence to act as a representative for senior Regional Leadership.
• Proficiency with productivity tools (CRM and collaboration tools).

Pay Range Guidelines for this Position:

The salary range for this position is 100,000 USD to 125,000 USD. Compensation is based on several factors including but not limited to education, work-experience and skills. In addition to your salary, Heidrick & Struggles offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). Note: we have a location-based compensation structure; there may be a different range for candidates in other locations.

Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.