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Case Manager - Mental Health Adults

Hegira Health, Inc.
Westland, MI Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 6/23/2026

Hegira Health, Inc. (HHI), a private non-profit corporation, is one of the largest freestanding behavioral healthcare agencies in the area. HHI, accredited by the Joint Commission and licensed by the State of Michigan, provides a broad array of mental health and substance abuse treatment and prevention services to individuals of all ages.

Work Schedule: Monday through Friday with availability of two evenings a week as needed for client appointments.

CASE MANAGER EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor’s Degree, specializing in social sciences, psychology, social work, or counseling.
  • Provided direct treatment services to adult’s in a behavioral health impatient or outpatient setting for at least 12 months including experience working with adults with SMI.
  • Demonstrate basic knowledge of diagnostics ,psychopharmacology, and supportive treatment approaches as applied to the SUD adult population.
  • Demonstrate knowledge of the identification and treatment of co-occurring mental health and substance abuse disorders.
  • Posses a valid Michigan chauffeur’s license or acquire one during the onboarding process.

CASE MANAGER RESPONSIBILITES:

Intake

  • Completion of the Case Management Assessment within 1 week of intake appointment.
  • Case Management Assessment is updated annually, at minimum.
  • Identify issues that may exist regarding safety, natural supports, and community involvement.
  • Identify referrals needed for comprehensive treatment.
  • Educate client and/or client guardian with respect to admission.
  • Complete Community Mental Health/CareLink funding Eligibility Assessment.
  • Complete Urine Drug Screen.
  • Schedule appointment for psychiatric evaluation within appropriate timeframe.

Treatment Planning and Progress Reviews

  • Complete individualized Treatment Plan Case Management goals and objectives for each client.
  • Utilize the client’s Person-Centered Questionnaire in the development of the treatment plan and support person participation.
  • Treatment Plan problem areas, goals, and objectives address the client’s DSM five-axis diagnosis and areas identified on the bio-psychosocial assessment.
  • Summarize progress, barriers and set-backs on Case Management goals and objectives on the Treatment Plan via Treatment Plan Review.
  • Complete a Crisis Plan for all clients on caseload within 30 days of admission.
  • Facilitate Medicaid applications or facilitate communication with the DHS.

Discharge Process

  • Document termination of case management services.
  • Document on Treatment Plan criteria and anticipated date for planned discharge.
  • Update changed discharge criteria on the TPR.
  • Discharge clients with no contact for 60 days.
  • Complete Discharge Summary within 21 days of discharge date.
  • Complete a Continuing Care Plan for each client discharge.

Ongoing

  • Coordination of appointments with psychiatrist and other primary therapists.
  • Provide linking and coordination of community-based services.
  • Transports clients as needed to community-based supportive, adjunctive services.
  • Provide individual supportive, solution-focused interventions, not less than once every 30 days.
  • Initiate contact to non-compliant clients within 24 hours of a missed appointment.
  • Communicate with hospital staff and/or hospital liaison in the event of an inpatient admission.
  • Meet with client in hospital within two working days of hospitalization.
  • Ensure a minimum of three contacts with post-hospitalized clients, for both community and state hospital discharges.
  • Meet with clients discharged from state hospitals per guidelines.
  • Report medication issues, including non-compliance and adverse side effects, to clinic psychiatrist and/or AOS leadership immediately.
  • Monitor substance use via Urine Drug Screens.
  • Assist clients with application process for Patient Assistance Programs, track and monitor application process.

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Loan forgiveness
  • Mileage reimbursement
  • Paid time off
  • Referral program
  • Vision insurance

Education:

  • Bachelor's (Required)

Experience:

  • Behavioral health: 1 year (Required)
  • SMI: 1 year (Preferred)

License/Certification:

  • Chauffer's License (Preferred)

Work Location: In person

Salary : $48,000 - $52,000

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