What are the responsibilities and job description for the Operations Supervisor position at Hedy Holmes Staffing Services?
Position: Operations Supervisor
Pay Rate: $30.00 - $35.00/hourly
Location: Oakland, CA
Schedule: Night Shift | 5:00 PM–3:30 AM
Position Summary
We are seeking an experienced Operations Supervisor to lead and oversee night shift transportation and warehouse operations. This hands-on leadership role is responsible for supervising daily workflow, coordinating dispatch operations, managing delivery routes, and ensuring safe, efficient, and on-time execution of all operational activities. The ideal candidate is a strong leader who thrives in a fast-paced logistics environment and can effectively manage both warehouse personnel and drivers while maintaining exceptional customer service.
Duties and Responsibilities
- Supervise and coordinate all night shift warehouse and transportation operations.
- Dispatch drivers and manage delivery routes to maximize efficiency and on-time performance.
- Monitor daily transportation schedules and make real-time route adjustments as operational needs change.
- Oversee warehouse workflow to ensure productivity, accuracy, and compliance with company standards.
- Serve as the primary point of contact for drivers, warehouse personnel, and customers during the night shift.
- Resolve operational issues quickly while making sound decisions to minimize delays and maintain service levels.
- Assist with employee scheduling, labor planning, and workflow coordination.
- Ensure compliance with company policies, safety procedures, DOT regulations, and operational standards.
- Track shipments, monitor delivery progress, and communicate updates to internal teams and customers.
- Complete operational reports and maintain accurate transportation and warehouse documentation.
- Utilize Microsoft Excel and company software systems to monitor performance metrics and maintain records.
- Collaborate with management to identify opportunities for process improvements and increased operational efficiency.
- Foster a positive, safety-focused work environment while leading and supporting team members.
Qualifications
- Previous supervisory experience in transportation, logistics, warehouse, food distribution, or supply chain operations preferred.
- Experience with dispatching, route planning, and transportation coordination.
- Strong leadership skills with the ability to motivate, coach, and develop employees.
- Proficiency in Microsoft Excel and general computer applications.
- Excellent communication, organizational, and problem-solving skills.
- Ability to prioritize multiple responsibilities and make effective decisions under pressure.
- Reliable, dependable, and comfortable working overnight hours in a fast-paced environment.
- Strong understanding of warehouse operations, transportation logistics, and safety procedures.
Hedy Holmes is committed to finding candidates a successful career they can count on. Our team of experienced professionals understand that when it comes to staffing, it’s not about just filling a role, but rather finding a candidate that fits not only the requirements of the job, but the culture of the organization as well.
We take the extra step to ensure that all of our candidates are given the necessary resources to be successful in their role and to continue to grow and develop as professionals. Our dedication to our clients and candidates is what sets us apart from our competitors.
Salary : $30 - $35