What are the responsibilities and job description for the Dispatcher position at Hedy Holmes Staffing Services?
Position: DispatcherPay Rate: $23.00 /hourly while training on day shift, $24.00 /hourly when regular shift startsLocation: Stockton, CASchedule: 5 days on/5 days off, 2 days on/2 days off | 5:00pm - 5:00AMJob Description:We are seeking a highly organized and detail-oriented Dispatcher to manage and coordinate the movement of vehicles and personnel in a timely and efficient manner. The ideal candidate will possess strong communication skills and the ability to make quick decisions under pressure. This role requires a commitment to providing excellent customer service and ensuring that all operations run smoothly.Duties and Responsibilities:Scheduling and Dispatching - Plan and schedule deliveries, coordinate with drivers, and ensure customer delivery windows are met.Route Optimization - Analyze routes, identify the most efficient paths, and consider factors like traffic, weather, and road conditions. Driver Communication - Provide drivers with necessary information, address concerns, and offer support during their routes. Tracking and Monitoring - Monitor the progress of shifts and adjust when there are delays ensuring we still meet customer windows. Problem Solving - Address issues such as delays, weather problems, or mechanical issues that arise during driver shifts. Customer Service - Respond to customer inquiries and address any issues related to orders and deliveries.Skills and Qualifications:Communication - Excellent verbal and written communication skills for effective interaction with drivers, customers, and management.Organization - Strong organizational skills to manage multiple routes, schedules, and shipments.Problem-Solving - Ability to quickly identify and resolve issues that arise during the dispatch process.Computer Proficiency - Comfortable using computer software for scheduling, route planning, and record keeping.Effective time management - Ability to effectively prioritize and manage workload in a way that ensures all tasks are completed in a timely manner.Company DescriptionAfter 44 years of service and multiple locations throughout the Central Valley, Hedy Holmes Staffing Services has established itself as an innovative staffing agency that puts a premium on matching top talent with top employers. We are among the regional leaders in customer service, talent placement, and out-of-the-box thinking to enhance the overall job search process. Hedy Holmes is committed to finding candidates a successful career they can count on. Our team of experienced professionals understand that when it comes to staffing, it’s not about just filling a role, but rather finding a candidate that fits not only the requirements of the job, but the culture of the organization as well.We take the extra step to ensure that all of our candidates are given the necessary resources to be successful in their role and to continue to grow and develop as professionals. Our dedication to our clients and candidates is what sets us apart from our competitors.
Salary : $23 - $24