What are the responsibilities and job description for the Billing Administrator position at Hedy Holmes Staffing Services?
Position: Billing Administrator
Pay Rate: $18.00–$26.00/hourly
Location: Lodi, CA
Schedule: Monday–Friday | 8:00 AM–5:00 PM
(Saturday work required multiple times per month to meet payroll and month-end billing deadlines)
Position Summary
We are seeking a detail-oriented Billing Administrator to support billing, freight documentation, customer service, and driver payroll operations. This position plays a vital role in ensuring invoices are processed accurately, billing deadlines are met, and customers receive timely and professional service. The ideal candidate is organized, dependable, and thrives in a fast-paced transportation environment.
Duties and Responsibilities
- Process daily freight tags, including date stamping, mark-off, and rating procedures.
- Generate and distribute accurate freight and transportation invoices based on rates, mileage, and services provided.
- Respond to customer billing inquiries and resolve invoice discrepancies professionally and efficiently.
- Balance driver settlement sheets to support payroll processing.
- Maintain accurate billing records, invoices, freight documentation, and supporting files.
- Prepare invoices, freight bills, and transportation tickets for mailing or electronic distribution.
- Email invoices, freight bills, and supporting documentation to customers on a weekly basis.
- Ensure billing activities comply with company policies and transportation regulations.
- Prepare reports related to billing activity, outstanding accounts, and operational deadlines.
- Collaborate with accounting, operations, dispatch, and customer service teams to ensure billing accuracy.
- Assist with month-end closing activities and other administrative duties as assigned.
Qualifications
- High School Diploma or GED preferred.
- 1–3 years of billing or administrative experience, preferably within the transportation, logistics, or freight industry.
- Strong proficiency with Microsoft Office Suite, especially Microsoft Excel.
- Experience using billing, accounting, or transportation management software preferred.
- Excellent organizational skills with strong attention to detail.
- Ability to prioritize multiple tasks and consistently meet deadlines.
- Strong verbal and written communication skills.
- Positive attitude with the ability to work independently and collaboratively in a team environment.
- Excellent customer service and problem-solving abilities.
Salary : $18 - $26