Business Development Specialist - Wheeling, WV

About HECO

Founded in 1959, HECO is a family-owned company focused on maximizing the reliability of rotating equipment. We support our customers through a comprehensive range of services, including equipment repair, field service, product sales, predictive maintenance, and equipment management.

With Warwood Armature now part of the HECO organization, we bring over 165 years of combined expertise in electric motors and rotating equipment. We serve a wide range of industries, including power generation, steel and metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater treatment, cement, OEMs, and other manufacturing sectors.

At HECO, you'll have the opportunity to grow alongside industry experts, develop your technical skills, and contribute to a high-performing team guided by our core values:

• Do it the right way
• Can-do attitude
• Respectful honesty
• Get it done
• Team fellowship

Business Development Specialist – Job Description

Responsibilities

• Utilize modern tools and strategies to continuously develop your assigned territory, focusing on new accounts and business opportunities across all HECO services and products
• Build targeted accounts into long-term, recurring customers through consistent on-site engagement
• Establish strong relationships with purchasing, maintenance, management, reliability, and engineering teams
• Identify and develop opportunities related to repair services, product sales, equipment management, and predictive maintenance
• Oversee and ensure effective communication between HECO personnel and customers throughout the quoting and estimating process, ensuring timely follow-up and clear expectations
• Conduct on-site evaluations of failed or problematic motors, including documentation, measurements, and data collection for engineering and customer service teams
• Identify root causes of equipment failures and introduce additional HECO service solutions where applicable
• Collaborate with customer service teams on pricing and lead times; address competitive gaps and position HECO as the preferred solution provider
• Maintain a strong understanding of all customer projects (current and upcoming) to identify new opportunities
• Track customer budgets and spending across HECO offerings and forecast future business opportunities
• Present proposals and effectively manage the full sales cycle, including follow-up and project execution
• Attend all weekly sales meetings and planning sessions, contributing to strategy, training, and business development efforts
• Meet and exceed annual sales goals
• Support marketing initiatives by contributing content for blogs or other materials

Expectations

• Perform all responsibilities in alignment with HECO's core values
• Represent HECO professionally in all customer interactions, including meetings, presentations, and site visits
• Maintain appropriate professional attire during customer visits
• Be available for occasional evenings, weekends, or holidays as business needs require
• Participate in on-call rotations and remain accessible during assigned times
• Assist with accounts receivable efforts when necessary to resolve outstanding invoices
• Coordinate all job, order status, pickup, and delivery communication through designated customer service contacts
• Maintain accurate and up-to-date records, including CRM entries and expense reports
• Coordinate customer shop visits with appropriate management personnel
• Keep CRM data current with weekly schedules, activities, and customer interactions
• Provide support to management on additional projects where your expertise adds value

Why Join Us?

We're not just hiring salespeople, we're building a team that thrives on connection, trust, and delivering real value. If you're someone who enjoys working in the field, meeting new people, and making an impact, this could be your next great opportunity Pay & Perks:

• Base salary depends on experience
• 3% commission on invoiced repair, field service, or predictive sales
• 1% commission on invoiced product sales
• Commission available after reaching sales thresholds
• Paid time off (PTO)
• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• On-the-job training and long-term career growth opportunities