What are the responsibilities and job description for the Client Care Specialist position at Heavenly Hands?
Client Care Specialist will provide ongoing, coordinated support to participants experiencing housing instability, food insecurity, transportation barriers, interpersonal violence, and other social determinants of health. The Client Care Specialist will assess, plan, and manage services through a mix of telephonic and in-person interactions, ensuring individuals receive the housing advocacy, resource navigation, and community support they need.
Required qualifications for this position include:
- High School Diploma or
- Associate’s Degree in Social Work, Human Services, Public Health, or a related field.
Preferred credentials include:
- Bachelor’s Degree in Social Work, Public Health, Human Services, or related field.
- At least 2 years of experience providing care coordination, case management, or social support services to Medicaid-eligible populations.
- Certification as a Peer Specialist, Community Health Worker, or related credential (a plus).
- Bilingual proficiency (a plus).
Salary : $19 - $22