Front Office Medical Assistant

Medical Assistant/Front Desk

Position Overview

A private specialty medical practice is seeking a dependable, polished, and compassionate Full-Time Front Desk Medical Assistant to support both patient-facing administrative tasks and clinical workflow in a weekday office setting. This position is ideal for a professional who enjoys welcoming and assisting patients, maintaining an organized front office, and contributing to a smooth, efficient patient experience from check-in through follow-up.

The successful candidate will serve as a key point of contact for patients and providers. Responsibilities include front desk reception, appointment scheduling, patient check-in and check-out, insurance and demographic verification, phone communication, chart filing, and light medical assistant support such as rooming patients, obtaining vital signs, documenting intake information, and communicating physician orders. The ideal candidate is warm, detail-oriented, discreet, and able to balance excellent service with accuracy and efficiency.

Schedule

· Full-time position

· Weekdays only

· No weekends

Primary Responsibilities

· Greet patients and visitors professionally, creating a welcoming and organized front-office experience.

· Manage patient check-in and check-out, including verification of demographics, insurance information, and required forms.

· Answer and route incoming telephone calls; respond to patient inquiries with professionalism, courtesy, and appropriate discretion.

· Schedule, confirm, reschedule, and coordinate patient appointments, referrals, and follow-up visits as directed.

· Maintain accurate patient records, perform chart filing, and protect patient confidentiality in accordance with office policies and applicable privacy requirements.

· Collect and document patient intake information accurately.

· Room patients efficiently, obtain and record vital signs, and prepare patients for provider visits.

· Communicate physician orders, follow-up instructions, and next steps clearly and professionally to patients.

· Assist with light clinical coordination and support the physician during in-office procedures as directed and within scope-of-practice requirements.

· Set up and maintain a sterile field in accordance with office protocols and scope-of-practice requirements.

· Help maintain a clean, organized, professional, and efficient front-office and clinical environment.

· Support daily office workflow by prioritizing tasks, communicating proactively with providers and team members, and adapting to changing patient needs.

Qualifications

· Previous experience in a medical front desk, medical receptionist, medical assistant, or similar healthcare office role is preferred.

· Medical assistant certification is welcomed but not required.

· Strong communication, patient-service, and interpersonal skills.

· Proficiency with appointment scheduling, telephone etiquette, and basic office and computer systems; experience with an electronic health record system is preferred.

· Ability to multitask, stay organized, and maintain accuracy in a fast-paced office setting.

· Professionalism, dependability, sound judgment, and strong attention to detail.

· Comfort working closely with patients, physicians, and staff in a specialty practice environment.

· Comfort assisting with in-office procedures and sterile set-up, as assigned and within applicable scope-of-practice requirements.

Ideal Candidate Traits

· Calm, friendly, and respectful with patients and colleagues.

· Efficient, quick to task and organized without making patients feel rushed.

· Reliable, punctual, and accountable for follow-through.

· Able to take direction well and learn office workflows quickly.

· Comfortable managing routine responsibilities while adapting to changing priorities throughout the day.

· Committed to maintaining patient privacy, professionalism, and high standards of service.

NO CALLS- YOU MUST APPLY ONLINE

Expected hours: 40.0 per week

Work Location: In person