What are the responsibilities and job description for the Front office Medical Assistant position at Kansas Pain?
Medical Assistant / Front Office Coordinator
Kansas Pain Management is looking for a friendly, organized, and dependable Medical Assistant / Front Office Coordinator to join our team. This position is to support our front office and patient communication needs in a busy medical practice.
Responsibilities
- Answer and manage incoming patient phone calls in a professional and courteous manner
- Schedule, reschedule, and confirm patient appointments
- Verify patient insurance eligibility and benefits
- Collect copays and deductibles, and past-due balances
- Collect and update patient demographic and insurance information
- Assist patients with questions regarding appointments and office procedures
- Triage incoming calls and determine the appropriate person or department to assist the patient
- Communicate patient concerns and messages to clinical staff as needed
- Check patients in and out and assist with front-desk duties
- Maintain accurate and up-to-date patient records
- Coordinate referrals, authorizations, and other administrative tasks as needed
- Provide excellent customer service while maintaining patient confidentiality
- Work effectively with providers, medical assistants, and other office staff
Qualifications
- Previous medical office, front desk, or medical assistant experience preferred
- Strong communication and customer service skills
- Comfortable answering and managing a high volume of phone calls
- Ability to multitask and stay organized in a busy medical environment
- Professional, dependable, and team-oriented
- Strong attention to detail
- Familiarity with electronic medical records (EMR) systems preferred
- Knowledge of HIPAA and patient privacy requirements
What We're Looking For
We are looking for someone who is patient-focused, reliable, organized, and able to communicate effectively with both patients and staff. The ideal candidate will be comfortable working in a fast-paced pain management practice and will take pride in providing a positive experience for every patient.
To Apply: Please submit your resume and a brief description of your relevant medical office experience.
Pay: $22.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $24