Maintenance & Service Technician

Job Description: Job Description Essential Duties & Responsibilities: Maintenance, diagnosis & repair HVAC equipment according to safety requirements, company standards, and manufacturer specifications Travel to job sites in service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer Maintain good working order of company vehicles including refueling as necessary, and reporting any mechanical issues. Vehicles should be washed on a regular basis Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address Identify and report to owner potential opportunities for additional business (new system, service contracts, and additional services) Additional Job Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. NATE Certification is highly desired Type II EPA Card High school diploma/GED/HVAC degree or equivalent field experience with certification from a technical/trade school Valid driver's license and a good driving record Must be able to pass criminal background check Be able to lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces Excellent verbal and interpersonal communication skills Ability to work independently in a team environment is required Availability to work Monday through Saturday Ability to work outdoors Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are dedicated to unmatched customer service, which begins with hiring the most talented and motivated team in the business. We offer competitive benefits, employee perks, and many opportunities to advance your career. Our extensive ongoing training means that your skills will exceed industry standards. We trust our in-house team's knowledge and talent, so we hire HVAC technicians and electricians we can rely on.