What are the responsibilities and job description for the Real Estate Loan Consultant position at Heartland Credit Union (Kansas)?
We're seeking a motivated and member-focused professional to join our team as a Real Estate Loan Consultant in Wichita. In this role, you'll be responsible for originating real estate loans while guiding members seamlessly through the borrowing process. You'll build strong referral relationships within the local real estate community-including builders, developers, and realtors-to drive loan opportunities and elevate the member experience. The ideal candidate provides exceptional service, shares information about HCU products and services, supports mortgage personnel when needed, and actively promotes HCU's brand and culture in every interaction.
ABOUT HEARTLAND
Heartland Credit Union has been providing exceptional member service for over 75 years! Our small friendly work environment allows our employees to know our customers we serve and fellow employees. As we continue to grow, we need great talent like you to be a part of our team and culture. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.
WORK DETAILS
Monday-Friday 9am-5pm, some after hour events and Saturdays required.
Office located at 3777 N Maize Rd in Wichita KS.
RESPONSIBILITIES FOR REAL ESTATE LOAN CONSULTANT
Looking for an experienced Real Estate Loan Consultant to help current and prospective members in the Wichita area find the right solutions for their real estate lending related needs.
Responsibilities include:
- Guides member through the borrowing process. Interviews, takes applications, and processes preliminary documentation on loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members.
- Analyzes and evaluates loan requests and prepares written submission for consideration.
- Maintains communication with the member throughout the loan process to answer questions, handle requests and resolve problems.
- Performs follow-up work as necessary to achieve conditional approval within established time frames.
- Works with the real estate community to build trusted referral relationships, for the purpose of originating real estate loans.
- Informs members of HCU loan policies and services.
- Counsels members regarding money management and financial matters. Counsels members whose loan requests were denied, explaining reasons and alternatives.
- Maintains and projects HCU's professional reputation.
- Keeps members properly informed of HCU loan policies and services.
- Provides superior service to our members.
- Pro-actively supports and advances HCU's brand and culture.
- Performs all other duties as assigned.
REQUIREMENTS FOR REAL ESTATE LOAN CONSULTANT
- High school graduate or equivalent.
- One to three years of related mortgage/real estate lending experience required.
- Understanding of the foundation of determining credit worthiness.
- Familiarity with title reports, insurance, and appraisals.
- Real estate background helpful.
- Strong interviewing skills.
- Excellent communication and public relations abilities.
- Strong analytical and financial skills.
- Sedentary work; stationary most of the time.
OTHER REQUIREMENTS
- Valid driver's license.
- Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.
- Pass criminal background check, drug screen, credit check and past employment and education verification.
- Complete required screenings.
EOE: race, color, religion, sex, national origin, disability, protected veterans.
For immediate consideration:
To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers." You must create an account to apply and upload a resume. All inquiries are completely confidential.