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Coordinator, Records

Heartland Community College
Heartland Community College Salary
Normal, IL Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 5/3/2026
Description

We seek applicants for a full-time position within the Records Office to facilitate course articulation and credit transfer processes.

General Responsibilities Include, But Are Not Limited To

  • Analyze transcripts and identify equivalencies for students transferring to HCC with previous post-secondary work (domestic, foreign, and military credits). Utilize online resources to facilitate articulation of courses.
  • Work with Academic Advisors and instructional administrators to determine credit articulation, as guided by supervisor.
  • Oversee the development and maintenance of the articulations within the PeopleSoft system and other external databases.
  • Coordinate student outreach regarding transcript evaluation and graduation.
  • Identify students who may be eligible for graduation, verify degree completion, making adjustments and recommendations when necessary.
  • Assist students with questions related to the evaluation of transcripts and credits.
  • Maintain access of highly confidential student records in accordance with the Family Educational Rights and Privacy Act (FERPA).

Requirements

  • Bachelor’s degree OR equivalent combination of education and work experience in a related field.
  • Proficiency with Microsoft Office programs.
  • Strong interpersonal, organizational and analytical skills; attention to detail; and excellent problem-solving and critical thinking skills.
  • Ability to communicate effectively and inclusively within a diverse campus community, as well as with representatives at other institutions and organizations.
  • Excellent customer service skills.

Desired Qualifications

  • Student records experience in higher education, including familiarity with the Family Education Rights and Privacy Act (FERPA).
  • Experience with the Illinois Articulation Initiative (IAI) and Transferology.
  • Experience working with PeopleSoft.
  • Experience with a transfer course articulation database.

Applications received by April 20, 2026 will receive priority consideration, with review of applications continuing as needed.

THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Heartland Community College is an equal opportunity institution.

HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.

Salary.com Estimation for Coordinator, Records in Normal, IL
$37,529 to $45,812
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