What are the responsibilities and job description for the Administrative Assistant position at Hearthside Fireplaces & More?
Hearthside Fireplaces and More is looking for a dependable and detail-oriented Administrative Assistant to join our Decorah office. This position supports our office and field teams by assisting customers, coordinating schedules, and keeping operations running smoothly.
Job Responsibilities and Requirements:
- Answer and direct phone calls - taking detailed messages.
- Greet walk-in customers
- Assist customers with questions on products and services
- Provide administrative support to office and field staff
- Utilize office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook Calendar.
- Manage daily tasks for the company-affiliated storage unit business.
- Handle incoming inquiries, customer rentals, and lease agreements
- Process storage unit payments, manage billing inquiries, and maintain accurate ledger accounts.
- Develop advertising to promote storage units and drive occupancy rates
Skills:
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with Outlook Calendar for scheduling and managing appointments.
- Excellent written and verbal communication skills.
- Strong customer service skills with a friendly and professional demeanor.
- Computer literacy with the ability to quickly learn new software programs.
- Knowledge of bookkeeping preferred
- Team player environment – coordinating with multiple internal companies
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $22