Upscale Casual Restaurant Manager (Salaried - Full Benefits!)

OVERVIEW

Since its founding in 2018, Hill Top Hospitality has been committed to "Inspiring our associates, thrilling our guests, and enriching our community." We've become one of Utah's largest and most acclaimed independent restaurant and catering groups by working hard and collaboratively to deliver on that commitment each day. Associates come first because of their singular importance to our family-culture organization. We inspire associates with industry-best benefits, career-development mentoring and opportunities, and a supportive, respectful environment. Thank you for your interest in joining our team!

Hearth and Hill Sugar House is nestled in the heart of one of Salt Lake City’s most dynamic neighborhoods. Our newest location offers an upscale-casual experience perfect for any occasion. The menu showcases classic American flavors with a creative twist, thoughtfully prepared using fresh, locally sourced ingredients. Recently recognized with Utah’s 2025 Best of State award for New American cuisine, our inviting space—complete with an open kitchen, vibrant bar, and welcoming patio—sets the stage for memorable meals shared with friends, family, and neighbors.

POSITION SUMMARY

As a key member of our leadership team, the Restaurant Manager will work alongside the General Manager (GM) to deliver an outstanding guest and associate experience while helping drive the business forward. Your responsibilities will include:

• Lead with Professionalism- Set the tone for excellence by modeling professionalism in appearance, communication, and decision-making.
• Grow & Support the Team- Recruit, interview, and train new associates, ensuring every team member is set up for success from day one. Partner with the GM and HR to create training plans, new-hire materials, and ongoing learning opportunities that help our team thrive.
• Elevate Operations- Support the day-to-day management of the restaurant, from coordinating inspections and maintenance to keeping operations organized and compliant with all health, licensing, and UDABC regulations.
• Drive Financial Success- Assist with business planning, budgeting, and financial strategies. Take part in monthly P&L reviews and help manage vendor relationships to ensure sustainable growth.
• Shape the Beverage Program- Collaborate with the GM to design and manage our beverage program, including pricing, purchasing, inventory, and cost controls.
• Innovate & Learn- Engage with the leadership team to develop broader knowledge of hospitality, branding, marketing, and business practices—building your own expertise while strengthening our company.

KEY COMPETENCIES

• Strong Leadership Skills
• Time management & ability to multitask
• Attention to detail & follow-through
• Ability to recognize and recover guest dissatisfaction
• Ability to handle guest complaints professionally and efficiently
• Positive attitude
• Remains calm and collected under pressure
• Forward thinking
• Problem solving

CREDENTIALS AND EXPERIENCE

• At a minimum, must have a High School Diploma or equivalent
• Must be at least 21 years of age
• 5 years of restaurant experience preferred
• 3 years of management experience preferred
• Experience using multiple computer programs and websites, including but not limited to: scheduling software, reservation systems, pos systems, and Excel or Sheets
• Possess math skills and have the ability to manage money
• Knowledge of relevant health and safety regulations and procedures
• Food handlers & beverage service permits

PHYSICAL REQUIREMENTS

• Ability to stand for extended periods of time (8 hours)
• Ability to bend, lift, push & carry heavy objects up to 25 lbs.

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person

Salary : $60,000