What are the responsibilities and job description for the Account Manager IT Staffing position at HeartCentrix Solutions?
Job Details
As an Account Manager at HeartCentrix Solutions, you ll be the primary liaison between our clients and our recruiting team. This role requires strong relationship-building skills, a strategic approach to client management, and a sales-oriented mindset. You ll be responsible for understanding client needs, providing tailored solutions, and ensuring high satisfaction while expanding HeartCentrix s client base within the IT sector.
Key Responsibilities:
- Build and maintain strong relationships with current and prospective clients, understanding their staffing needs and aligning them with HeartCentrix s services.
- Act as the main point of contact for clients, addressing inquiries, providing status updates, and resolving any concerns.
- Collaborate with recruiters to ensure that candidates meet client requirements and maintain a high level of service.
- Identify and pursue opportunities for new business and account growth, leveraging a consultative sales approach.
- Track and report on client activity, account progress, and job orders to meet or exceed sales targets and KPIs.
- Negotiate contract terms and fees in alignment with HeartCentrix s business objectives and client expectations.
- Stay updated on industry trends and staffing needs in IT, providing insights and recommendations to clients.
Preferred Qualifications:
- Proven experience in account management, ideally within IT staffing, technical services, or related fields.
- Sales-oriented background with demonstrated success in achieving or exceeding targets.
- Strong interpersonal and communication skills, with a customer-focused approach.
- Ability to manage multiple accounts and prioritize in a fast-paced environment.
- Proficiency with CRM software, Applicant Tracking Systems (ATS), and relevant industry tools.
- Strategic, solutions-oriented mindset with a focus on growing and retaining client relationships.
- Bachelor s degree in Business, Marketing, or a related field is preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
