What are the responsibilities and job description for the Home Care Bilingual Spanish Coordinator - Team Lead position at Heart to Heart Home Care?
Heart to Heart Home Care is seeking a coordinator to join our quickly growing team!
Description:
As a coordinator Team Lead you will be responsible for a team and ensure all are answering and documenting any issues, inquiries and/or schedule changes that occur for our Brooklyn branch. The coordinator Team Lead is responsible for managing and overseeing incoming branch employee call outs and finding replacements to care for our patients as needed. Qualified candidates must be extremely detail-oriented, with excellent communication, and problem solving skills.
Responsibilities:
- Match, assign and schedule caregivers based on availability and skill level.
- Trouble shooting & educating staff on how to use our call in & out system.
- Excellent customer services skills (written and verbal).
- Ability and willingness to accept calls at any time.
Requirements:
- Must be fluent in conversation Spanish.
- Must be available weekends to be in office.
- Knowledgeable in Word, Excel, and HHA Exchange a PLUS.
- Remain composed, professional, and maintain a positive attitude.
Job Type: Full-Time
What we offer:
- **Supportive management team**
- **Growth opportunities**
- **401K Retirement Benefit**
- **Sick day and PTO benefits**
- **Employee of the month incentive**
Pay: $55,000.00 - $65,000.00 per year
Work Location: In person
Salary : $55,000 - $65,000