What are the responsibilities and job description for the Pharmacy Technician position at Heart City Health?
Knowledge, Skills and Abilities:
- Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding; public speaking skills necessary; bilingual (English/Spanish) language skills helpful
- Excellent customer service skills; actively seeks ways to assist internal and external customers within the scope of assigned duties
- Good basic mathematical skills; uses a calculator or other means to accurately assist in financial matters
- Good computer skills; Outlook, Windows, Microsoft Office applications
- Good time management skills; self evaluates the use of time and understands how others may be affected
- Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing
- Ability to work independently (self motivating) and as a team member
- Ability to develop a collaborative therapeutic alliance with individuals and make accurate professional judgments
- Ability to build and maintain effective working relationships with co-workers, providers, managers, patients, agency resource personnel and community members in general
- Familiarity with local community resources for patients with chronic disease
- Knowledge of the health and human services infrastructure, health insurance programs and public coverage options
- Problem sensitivity skills; empathetic/understanding
- Deductive reasoning and problem-solving skills
- Organized and detail-oriented
Education, Experience and Licensure:
- High school diploma or equivalent (GED) required
- Computer knowledge required; Windows, Microsoft Office applications and internet savy
- Prior experience in professional office environment preferred
- Active Indiana Navigator Certification (may be obtained post job offer)
Physical Demands:
- May sit and/or stand for long periods of time
- Must be able to see and hear within normal range with or without correction device(s)
- Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone
Working Conditions:
Professional, fast-paced office environment