Business Development Representative

Join Our Growing Team Powering a Sustainable, Well, and Resilient Future!

• Does this describe you?
• Passionate about the Built Environment.
• Seeking a Colleague First culture.
• Support of growth and development.
• Flexible work environment.
  
  

If so, now is the perfect time to join HEAPY — a growing firm driven by innovation, purpose, and people. We’re expanding to meet the needs of our clients and communities, creating exciting new roles and growth opportunities along the way.

At HEAPY, our Colleague First approach means we invest in your career, well-being, and success. We’re committed to building a more sustainable world through thoughtful design and collaborative partnerships, and we’re looking for team members who want to grow with us while making an impact.

HEAPY is seeking a Business Development Representative to join our Colleague First culture to support our Cleveland/Pittsburgh regional offices. You’ll be empowered to do meaningful work, develop lasting relationships, and be part of a team where your ideas, growth, and authentic self are truly valued.

Click here to learn more about HEAPY!

POSITION SUMMARY: Business Development Representative – Cleveland & Pittsburgh Regions

Are you a connector, a strategist, and a relationship-builder who thrives on opening doors and driving growth? HEAPY is looking for a dynamic Business Development Representative to expand our impact in the Cleveland and Pittsburgh markets. In this high-visibility role, you’ll be the face of HEAPY—advocating for our Purpose of building a more sustainable, well, and resilient society by connecting with key decision-makers, uncovering new opportunities, and deepening relationships with our existing partners.

You’ll work alongside innovative teams, leveraging HEAPY’s strong brand and collaborative culture to spark meaningful conversations with clients, architects, owners, and strategic partners. We’re not just looking for someone to sell—we’re looking for someone to inspire.

If you're energized by making lasting connections, guiding clients through transformative projects, and driving real impact in your region, this is your opportunity to help shape the future of the built environment with HEAPY.

What You Bring To The Table

• 5 years of business development experience in a service-driven, B2B environment—ideally with a focus on architecture, engineering, construction, or related industries.
• Proven success engaging C-Suite leaders and key stakeholders with a consultative, trust-first approach.
• Deep knowledge of your region—you know Cleveland or Pittsburgh, and you have a strong network of industry contacts (architects, owners, developers, etc.).
• CRM-savvy with a disciplined, data-informed approach to pipeline and relationship management.
• A natural communicator—confident, articulate, and persuasive in both writing and conversation.
• A strategic thinker and self-starter who thrives on autonomy and accountability.
• Willingness to travel locally and regionally, attend events, and represent HEAPY outside of regular hours when needed.
  
  

Want to make a difference while driving growth and innovation? Join HEAPY—and help us lead the way in shaping healthier, more resilient communities in the Midwest and beyond.

Duties & Responsibilities

• Maintains clear knowledge of HEAPY Corporate Vision, Mission, and Core Values and demonstrates awareness of how those objectives relate to all position responsibilities.
• Approaches all assigned tasks as an opportunity for growth and experience.
• Understands HEAPY profitability goals and aligns sales strategies within represented markets to achieve established goals.
• Manages both existing business development pipeline and the development of new business opportunities, setting and achieving annual and monthly sales goals, including volume and growth.
• Opens doors to new and existing clients through conducting appropriate and thoughtful contact with clients, and following through on deliverables, including delivery of promotional materials, initiation of meetings, connecting clients with internal team members, etc. Understands HEAPY services and portfolio and represents them comprehensively at meetings, industry events, conferences, trade shows, and conversations with owners, architects, etc.
• Keenly identifies trends and customer needs, infusing service-minded savvy with building short, medium and long-term client objectives in alignment with projects.
• Coordinates/tracks with business partners (PMs, Marketing, etc.) the delivery of HEAPY services to ensure clients' needs are satisfied in accordance with project scope.
• Monitors and evaluates industry trends and customer drivers and meets regularly with management and stakeholders to discuss strategy.
• Takes a lead role in the development of proposals and presentations to nurture business opportunities and partnerships.
• Manages proposal response process, including detailed RFP requirements, content creation, and inputs from various sources.
• Works closely with Marketing team members to develop new business materials to support business development efforts, and maintain client contact (surveys, etc.).
• Maintains and shares professional knowledge through education, networking, events, and presentations.
• Coordinates strategies and activities with National Director of Business Development /HEAPY Business Development team members/Practice Directors/CSO.
• Manage and maintain DELTEK Capture plan in cooperation with Practice Directors and National Director of Business Development to create strategies and action items to win client work and foster long-term relationships that create a consistent stream of projects.
• Enters all information in an accurate and timely manner into DELTEK system, leveraging system to coordinate and develop strategies with Business Development team members and National Director of Business Development.
• Appropriately identifies opportunities to cross/upsell HEAPY services to clients; coordinates activities with Business Development team members to ensure seamless partnership and execution of goals.
• Represents the HEAPY culture and maintains colleague morale and interacts appropriately with client counterparts.
• Participates actively in the client feedback process and maintains a leadership role in understanding client comments, positively engaging with the client when opportunities to improve HEAPY performance and services are identified.
• Other duties as assigned.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be sedentary at desk for periods of time while operating a keyboard, stylus and/or mouse and using a computer screen.
• Ability to accommodate in-person appointments/travel in schedule with limited notice
• Possession of Reliable transportation to and from appointments/clients/activities.
• Ability to communicate in person, in writing and via phone with other individuals.
• Ability to rapidly assess incoming information from a variety of resources and respond quickly and appropriately in verbal interactions.
• Ability to work in all elements of indoor and outdoor environments which include the heat, cold, rain, snow, wind, etc.
• Ability to access all areas of the jobsite with activities that include ascending and descending stairs, scaffolding, ladders, navigating elevation changes, etc.
• Capable of working in physical positions that may include maneuvering self into different positions traditionally is achieved by kneeling, sitting, standing, squatting, bending over, etc.
• Ability to move, transport, or position items weighing up to 25 lbs.
• Ability to follow safety guidelines for both company and clients.
• Ability to gather, organize and evaluate information related to client opportunities and needs (such as market analysis, budgets, finances, etc.).
  
  

NOTE

This job description is not designed to state or imply that the listed responsibilities are the only duties to be performed by the colleague in this position. Duties, responsibilities and activities may change or be assigned by a person authorized to assign such duties at any time with or without notice. All responsibilities and requirements listed are considered essential and are subject to possible modification to reasonably accommodate qualified individuals who may request such modification due to disabilities. This document does not create an employee contract, implied or otherwise, other than an “at will” relationship.