IT System Administrator

Description

Join our mission to provide patient-centered healthcare that is accessible and affordable for all.

About HCHC

HCHC is a non-profit 501(c)3 federally qualified health center, a true universal access medical facility. HCHC brings together an exceptional team of health care providers, a responsive and helpful administrative staff and a supportive Board of Directors to fulfill our mission of providing comprehensive primary care health services to anyone in the community regardless of their financial situation.

Position Summary

The IT System Administrator will be responsible for installing, configuring, and maintaining servers and applications.  These applications will include Microsoft applications (i.e. Windows Server, Hyper-V, Active Directory, O365, SharePoint, DNS, DHCP and printing) and other vendor applications.  The Administrator will provide guidance and recommendations to improve the security of all systems and will monitor professional resources to stay informed of cyberthreats so that appropriate action can be taken. (ALL APPLICANTS MUST LIVE IN STATE OF VIRGINIA) (NOT ELIGIBLE FOR REMOTE WORK)

Responsibilities

• Management of the server and systems infrastructure.
• Monitoring of system availability and responding to issues.
• Manage Active Directory (i.e. users, groups, passwords, group policies, etc.) using recommended best practices.
• Set up user accounts, permissions, and passwords.
• Manage DNS, DHCP, O365, SharePoint, and other applications.
• Performs system backups and recovery.
• Ability to diagnose and solve server and system problems.
• Provides support for systems located at multiple sites as well as cloud-hosted applications.
• Installation and integration of new server hardware/software and applications.
• Create and maintain system diagrams that reflect the currently installed infrastructure.
• Perform system updates and patching on all servers and systems.
• Helps maintain inventory records of all IT equipment and software.
• Monitor systems for security threats and provide remediation.
• Respond to all system outages.
• Utilizes the IT Helpdesk system to manage service requests and issues.
• Works closely with Helpdesk staff on timely resolution of IT tickets.
• Responsible for the implementation of industry security best practices.
• Performs other duties as assigned.

Qualifications

Required Skills and Abilities 

• Knowledge of server and system administration.
• Knowledge of server hardware build and maintenance.
• Strong proficiency in using the Microsoft Office Suite (Word, Excel, Outlook).
• Demonstrated strong technical and analytical skills and the ability to solve complex problems.
• Ability to collect and analyze data, create reports and make recommendations.
• Ability to work as part of a team to accomplish organization goals and objectives.
• Demonstrated effective organization skills.
• Ability to manage projects through to completion.
• Positive interpersonal skills.
• Ability to listen effectively and communicate ideas clearly.
• Strong oral and written communication skills.   

Education and Experience (Preferred) 

• Associates or Bachelor’s degree in an IT related field.
• 2 years of working experience as a Systems Administrator.

Physical Requirements

• This is a sedentary role, most of the time the team member will be seated, however, there will be walking and traveling to perform required job duties.
• Must be able to lift, carry and handle equipment, supplies and other work site materials based on duty requirements. 

Work Location

You may be required to travel to any of our sites as part of your responsibilities at any time.