What are the responsibilities and job description for the Customer Experience Specialist (Entry-Level position at Healthways Home Health Services, Inc.?
Job Description:
We are hiring a Customer Experience Specialist to join our team. This is an entry-level role, perfect for candidates who enjoy helping people and want to start a career in customer support.
No prior experience is required — paid training is provided.
Key Responsibilities:
- Respond to customer inquiries via email, chat, or phone
- Provide helpful and professional support
- Resolve customer issues in a timely manner
- Maintain accurate records of interactions
- Work with team members to improve customer satisfaction
Requirements:
- Strong communication skills (written and verbal)
- Basic computer knowledge
- Ability to multitask and stay organized
- Positive attitude and problem-solving mindse
Benefits:
- Paid training
- Flexible work schedule
- Career growth opportunities
- Supportive team environment
Pay: $25.00 - $29.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Vision insurance
- Work from home
Work Location: In person
Salary : $25 - $29