What are the responsibilities and job description for the Product Manager position at HEALTHSTREAM INC?
Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We’re proud of our values-forward culture that offers our people:
- Mission-oriented work
- Diverse and inclusive culture
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
- Work-from-home flexibility
- Fitness Center Reimbursements
- Streaming Good time off for volunteering
- Wellness workshops
- Buddy Program for new HealthStreamers
- Collaborative work environment
- Career growth opportunities
- Continuous learning opportunities
- Inspiring workspaces to collaborate and connect with other HealthStreamers
- Free employee parking at our Resource Centers in Nashville and San Diego
At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
The Product Manager reports to the Director of Product Management and is responsible for the strategy, execution, and growth of one or more SaaS products. This role drives alignment across cross-functional teams — including engineering, design, sales, marketing, and customer success — while building strong relationships with customers and business partners. Working alongside a team, the Product Manager sets product direction, conducts continuous customer discovery, and uses data and market insights to deliver measurable business outcomes.
Qualified candidates will have 3–5 years of product management or related experience, strong communication and influencing skills, and a demonstrated ability to manage SaaS products end-to-end. A Bachelor's degree in business, marketing, technology, or a related field is required; an advanced degree is a plus. Experience in healthcare technology or a regulated industry is preferred but not required. Travel of approximately 10–15% may be required to support partner and customer relationships and attend industry events.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
Product Strategy & Roadmap
- Define and maintain a clear product vision and roadmap for your assigned product(s), grounded in customer insights, market data, and organizational priorities
- Conduct ongoing discovery including customer interviews, usability research, and competitive analysis to deeply understand user needs and market dynamics
- Translate strategy into a prioritized backlog, using data and a clear framework to make tough tradeoff decisions
Product Execution
- Define product direction and partner with the Product Owner to ensure development alignment from discovery through delivery
- Define and track key product metrics (adoption, retention, revenue impact), using insights to continuously improve your products
- Manage the full product lifecycle — from ideation and scoping through launch, iteration, and sunset
Go-to-Market & Launch
- Lead product launches end-to-end, partnering with marketing and sales to drive awareness, adoption, and revenue
- Develop internal training, sales enablement materials, and customer-facing resources to support successful rollouts
- Identify market opportunities including conferences, industry events, and partnerships that can accelerate growth
Cross-functional Leadership
- Drive alignment across cross-functional teams around a shared product direction, building consensus and momentum through influence and relationships
- Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted voice of the product
- Manage and grow strategic business partner relationships, including evaluating new partnerships and supporting contract negotiations with leadership and legal
Requirements
- 3–5 years of experience in software product management, with hands-on ownership of a SaaS application
- Demonstrated experience managing a SaaS product end-to-end, including roadmap ownership and cross-functional collaboration
- Strong track record of using data and customer research to drive product decisions
- Experience leading go-to-market efforts for product launches
- Excellent written, verbal, and presentation skills; you can communicate clearly to both technical and non-technical audiences
- Comfortable leading cross-functional teams and influencing without direct authority
- Bachelor's degree in business, marketing, technology, or a related field
- This is a hybrid role on the Quality & Compliance team, requiring in-office presence two days per week
Qualifications
- Experience in healthcare technology or another regulated industry
- Familiarity with agile development practices and working alongside engineering teams
- MBA or advanced degree
Compensation
- The salary range for this position is $89,637 - $105,000. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement
Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.
Req #46007
Salary : $89,637 - $105,000