Director, Non-Acute Credentialing

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
 

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:
 

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Director, Non-Acute Credentialing will be responsible for managing a sales team selling HealthStream’s credentialing solutions into the healthcare market. In this role, the Director will be responsible for all managerial responsibilities to ensure optimum performance of the sales team including defining and implementing strategic sales planning, achieving sales goals, forecasting accuracy, analyzing sales data, and meeting with key clients.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

Strategic:

• Develop, implement, and lead specific strategic sales plans to accommodate corporate goals. Cultivate a team culture of trust, comradery, expertise, and accountability to achieve sales goals.

Operational:

• Direct sales forecasting activities (weekly, monthly, quarterly) and set team and individual performance goals.
• Prepare data and analysis of individual sales/team performance and results.
• Meet with sales partners.
• Develop and update territory plans, manage pipeline in CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly.
• Participate in sales committees as needed to help support and achieve the VP’s specific annual goals.
• Participate in product leadership meetings providing customer feedback to further enhance our solution.

Management:

• Direct staffing management to include talent acquisition, successful onboarding & training and performance evaluations to develop and grow an A sales team.
• Plan, schedule and coordinate weekly, monthly, quarterly, and annual team meetings.
• Travel with staff to meet clients and provide instant sales feedback.
• Ability to identify performance issues of team members and to have difficult conversations as necessary to address.
• Undertake personal and professional development opportunities to include developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamwork.

Requirements

• Bachelors degree in related area
• Excellent communication skills and the ability to quickly develop relationships (internally and externally)
• Team player with customer service orientation and positive attitude
• High level of integrity and professionalism
• Minimum 7 years sales experience, preferably within the healthcare industry
• Minimum 3 years healthcare software sales with track record of quota achievement (preferred)
• Minimum of 3 years manager experience, preferably within the healthcare industry
• Demonstrated history selling enterprise software solutions to senior level decision makers
• Understanding of credentialing / provider enrollment process is a plus
• Enthusiasm, initiative and ability to operate independently with limited oversight
• Focus on exceeding expectations
• Ability to travel up to 20-30%

Qualifications

• Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
• Familiarity with use of CRM tools (Salesforce)
• Excellent written and verbal communication
• Exceptional presentation skills with experience presenting to audiences of up to 20 individuals
• Accountability to achieving sales and corporate goals.
• Servant leadership traits required to successfully support, guide, lead, and motivate a team while setting clear expectations and building a positive team spirit.
• Ability to mobilize others to fulfill their vision.
• Ability to lead a dynamic and complex team-selling environment.
• Ability to communicate well with all levels of personnel.
• Ability to have a point of view and to clearly articulate it “have a voice”.

Compensation

• The salary range for this position is $101,100 - $125,000. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 
• Paid Time Off 
• Parental Leave 
• 401k and Roth 
• Flexible Spending Account 
• Health Savings Account 
• Life Insurance 
• Short- and Long-Term Disability 
• Medical Bridge Insurance 
• Critical Illness Insurance 
• Accident Insurance 
• Identity Protection 
• Legal Protection 
• Pet Insurance 
• Employee Assistance Program 
• Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Req #45536

Salary : $101,100 - $125,000