What are the responsibilities and job description for the Associate Account Manager, Non-Acute position at HEALTHSTREAM INC?
POSITION SUMMARY:
The Associate Account Manager, Non-Acute will be responsible for successfully positioning and selling HealthStream product bundles to existing accounts within Non-Acute markets, with a focus on Skilled Nursing, Behavioral Health, Ambulatory, Physician Offices, and FQHC’s. The Associate Account Manager has primary responsibility for the successful retention of ARR in existing account accounts, expanding ARR through upselling and cross-selling, and relationship expansion/management. In this role, the Associate Account Manager seeks to align Non-Acute solution offerings with customer business objectives to increase HealthStream annual recurring revenue within their assigned accounts. The Associate Account Manager achieves these goals by executing on strategic territory plans with defined, measurable outcomes.
ESSENTIAL DUTIES OR RESPONSIBILITIES:
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Attain New Order Value (NOV) targets
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Attain annual revenue targets (ARR) as set by the sales organization
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Execute on the retention and growth of assigned existing accounts
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Create and execute on a territory sales plan to close expansion opportunities
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Prospecting to generate new opportunities within assigned accounts
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Develop, maintain, and expand executive-level relationships
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Maintain a pipeline of qualified, active opportunities and manage them to closure
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Orchestrate internal and external resources throughout the customer lifecycle
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Position HealthStream Non-Acute solutions through strategic value-based selling, business case definition, and ROI analysis
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Provide accurate monthly and quarterly forecasting
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Maintain a deep understanding of the defined Non-Acute market trends and the competitive landscape to effectively position HealthStream and its offerings
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Establish a professional brand internally and externally by demonstrating with proficiency, all sales team competency statements
A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:
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1 years sales experience with a documented track record sales in highly competitive environments, selling to Non-Acute markets. Experience selling into Physician Offices, FQHC’s, Ambulatory Surgery Centers, and Behavioral Health is a plus.
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Minimum one year of healthcare technology experience, selling to C-suite and VP-level contacts
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Minimum one year of Account Management experience, retaining and growing existing accounts
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Ability to work in a team selling environment.
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Excellent customer service and communication skills (both verbal and written)
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High level of integrity and professionalism, properly setting expectations both internally and externally
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Comfortable in working independently in an empowering, fast paced, results oriented culture.
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Existing relationships with consultants and healthcare executives within Non-Acute markets, specifically Physician Offices, FQHC’s, Ambulatory Surgery Centers, and Behavioral Health is a plus.
B. SKILLS and ABILITIES REQUIRED:
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Solid computer skills – Office Suite
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Familiarity with CRM tools such as Salesforce
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Excellent written and verbal communication skills
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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
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Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand
Compensation
- This role features a base salary plus commission with a targeted split of 50% base / 50% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $49,760.
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement
Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.
Req #45026
Salary : $49,760