What are the responsibilities and job description for the Office Manager position at HealthQuest Physical Therapy?
The primary responsibility of the Office Manager (OM) is to develop a highly trained, professional front office team able to meet the needs of our patients, answer their questions and concerns, leave them with an impression that we genuinely care about helping them and maximize the collection of payments.
Qualifications:
- High School Diploma required
- 1–2 years Front Office Specialist experience required
- Office Manager certification is required within 90 days of employment
- Working knowledge of Microsoft Office and related office equipment
- Effective verbal communication skills
- Effective critical thinking skills
- Ability to multitask
- Ability to work well in a demanding environment
- Calm under stressful conditions or while interacting with upset patients
- Goal-oriented
- Self-motivated toward individual goals and group efforts
- Orientate and train the Front Office Specialists (FOS).
- Schedule, supervise, and direct the work of the front office staff.
- Assign cleaning duties and monitor the cleanliness of the lobby and front desk area.
- Prepare and route internal clinic communications to designated staff.
- Prepare external communications to physician offices on behalf of the Clinical Director.
- Complete the weekly statistical analysis spreadsheet, as well as the forms and reports for the Clinical Director.
- Maintain the office supply inventory and make purchases, as necessary.
- Prepare and submit the documents required for payroll.
- Complete the End of Day bank deposits and required communications.
- Opportunity for growth & Ownership
- Mentorship & career development
- Meaningful and rewarding work environment
- Help patients get out of pain and recover from injury
- Family and team-like environment
- Competitive benefits packages
- Medical, Dental and Vision insurance
- Short-term, long-term, and life insurance
- Critical illness, hospital indemnity insurance, accident insurance
- Identity protection
- 401(k) with matching & retirement
- HSA and FSA plans available
- Paid time off
WHY CHOOSE HQPT?
HERE’S WHY YOU’LL LOVE IT HERE:
ADVOCACY FOR EXCELLENCE:
Our collective mission drives us to deliver innovative, high-quality patient care.
CAREER GROWTH OPPORTUNITIES:
From mentorship programs to leadership development, we invest in your success.
COLLABORATIVE CULTURE:
Empathy, accountability, and passion define our workplace.
EMPLOYEE DEVELOPMENT:
We offer pathways for career advancement and encourage continued learning.
STRUCTURED TRAINING & ONBOARDING:
We offer pathways for career advancement and encourage continued learning.
HAVE QUESTIONS ABOUT A JOB OPENING?
CONTACT OUR HUMAN RESOURCES DEPARTMENT.
Call: 248-601-9207
Email: resumes@hqpt.com
