Medical Receptionist/Office Assistant

Job Overview

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our healthcare team. This role is vital in supporting clinical and administrative operations within our medical practice. The ideal candidate will possess strong computer skills, familiarity with Electronic Health Records (EHR) systems, and a commitment to maintaining patient confidentiality. The position offers an engaging environment where you will contribute to efficient patient care and office management.

Duties

• Manage patient check-in and check-out processes, ensuring accurate data entry and appointment scheduling using EMR/EHR systems such as Practice Fusion
• Review and update medical records, ensuring documentation review aligns with clinical confidentiality policies
• Assist with medical billing and coding, including CPT, ICD-9, ICD-10 coding for accurate reimbursement and Medicare compliance
• Handle phone communication with patients, providers, and insurance companies while maintaining professional phone etiquette
• Collect payments and process insurance claims related to medical collections and health insurance procedures
• Support clinical staff with care plan documentation, health information management, and administrative support tasks
• Maintain office supplies and ensure the front desk operates smoothly to enhance patient service experience
• Ensure compliance with HIPAA regulations and other healthcare privacy standards during all documentation and communication activities

Skills

• Proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; experience with electronic health records management is preferred
• Strong knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing procedures
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and 10-key typing for efficient data entry
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic or medical office experience demonstrating familiarity with healthcare administrative workflows
• Exceptional customer service skills with a professional phone manner and attention to patient needs
• Ability to handle documentation review accurately while adhering to clinical confidentiality policies
• Knowledge of health insurance processes including Medicare claims submission and health information management practices
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining accuracy in all tasks
• Serving population predominantly Russian speaking, seeking bilingual candidate

This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care through efficient office operations.

Pay: $23.00 - $26.00 per hour

Work Location: In person

Salary : $23 - $26