Government Programs Coordinator

The coordinator collaborates with internal teams, external partners, and regulators to maintain processes, coordinate data, and strengthen partnerships that drive program growth. This position reports to the Manager of Government Programs Materials & Regulatory Communications and will join a collaborative team that includes one other coordinator.

Required Qualifications:

• Bachelor’s Degree in a related field or equivalent experience.
• Two (2) years of experience working in healthcare or highly regulated business environment.
• Ability to prioritize and manage multiple projects simultaneously to meet established deadlines.
• Ability to work independently within a team environment.
• Proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook).
• Experience with SharePoint.
• Strong written and oral communication skills with ability to present and explain complex information clearly.
• Effective project management experience.
• Ability to establish and maintain strong collaborative working relationships with peers and management at all levels of the organization.
• Ability to self-motivate, take initiative, and engage in critical thinking.
• Strong organizational skills.
• Good follow through, attention to detail and critical thinking skills.

Preferred Qualifications:

• Medicare and/or Medicaid managed care experience
• Experience working with state and/or federal regulatory agencies, such as CMS or DHS
• Strong ability to interpret and apply complex federal and state regulations and guidance
• Proficiency editing PDFs using Adobe Acrobat Pro

Hours/Location:

• Monday – Friday; core business hours
• This position is currently remote; however, onsite expectations may evolve over time. Monthly onsite attendance for team meetings is required. Therefore, we will prioritize local candidates.

Responsibilities:

• Responsible for the day-to-day coordination of key activities and ensuring the programs operate effectively and efficiently. Identify and resolve operational issues pertaining to the programs and projects.
• Serve as the subject matter expert on state and/or federal requirements and is accountable for ensuring compliance with program policy and standards.
• Evaluate and interpret new and existing state and/or federal regulations and sub-regulatory requirements. Work collaboratively with business areas on implementation of new requirements.
• Function as a consultant to internal departments to provide subject matter expertise on product and regulatory questions.
• Execute and maintain internal processes used for coordinating, tracking, and documenting regulatory and product information. Develop and revise policies and procedures and work instructions to support processes.
• Coordinate information and data needed to manage programs. Includes managing, tracking, and storing information and communications received from or sent to internal areas and regulatory agencies.
• Lead or participate in cross-functional meetings, work groups, and committees with internal operational business areas.
• Provide consistent and timely updates to leadership on assigned projects including identified barriers, issues, and concerns.
• Provide education to internal business areas on Government Programs and products as needed.
• Represent HealthPartners at appropriate external meetings with state and/or federal regulators, trade associations, advocacy groups, and others as needed.
• Manage multiple projects at any given time and identify potential competing priorities.
• Maintain knowledge of regulations impacting Government Programs.
• Provide feedback on proposed federal and state statutes, regulations, and agency guidance in partnership with Government Programs leadership and Government Relations.
• Serve as a primary point of contact for assigned business areas.
• Perform other duties and responsibilities as assigned.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.