Analyst, Pharmacy Program

Working collaboratively with program managers, operational teams, vendor partners, and cross‑functional departments, the Program Analyst helps define project scope, gather requirements, and ensure alignment with organizational goals. The position contributes to compliance monitoring, operational assessments, and budgeting activities while standardizing internal processes and supporting the development of training and program materials.

By serving as a key liaison for assigned programs, the Program Analyst ensures programs operate efficiently, adhere to regulatory expectations, and achieve desired outcomes. This role plays a critical part in connecting analytical findings to practical implementation, enabling informed decision‑making and supporting the overall success of pharmacy initiatives.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  • Bachelor’s degree in a related field or equivalent work experience
  • 2-4 years previous job experience in pharmacy at a health plan, health system or pharmacy benefit manager (PBM)
• Licensure/ Registration/ Certification:
  • N/A
• Knowledge, Skills, and Abilities:
• Proficiency with excel, data analysis, and creating reports
• Experience writing standard operating procedures or business rule documents
• Coordinate and facilitate meetings, manage documentation, and capture meeting minutes.
• Communicate clearly and professionally with varied audiences and teams.
• Support leadership in operational matters.
• Manage and maintain multiple programs, including internal and vendor programs.
• Execute and monitor program activities.
• Manage priorities and deadlines for short-term and long-term projects.
• Experience with evaluating program or process effectiveness and driving quality improvement.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
• Licensure/ Registration/ Certification:
  • Pharmacy technician certification
• Knowledge, Skills, and Abilities:
  • Knowledge of HealthPartners systems
  • Project management experience
  • Health Plan or PBM compliance experience

ESSENTIAL DUTIES:

• (30%) - Program & Project Assessment and Planning: Leads and supports operational assessments by developing project plans, gathering and documenting requirements, and applying analytical methods to identify trends, issues, and opportunities. Coordinates with stakeholders to define project scope, objectives, and deliverables.
• (20%) - Data Analysis, Reporting & Visualization: Partners with Analytics teams to create, analyze, and present detailed reports, dashboards, and data visualizations communicating program performance. Conducts financial and operational analyses, including budget monitoring and data validation, to support decision‑making.
• (20%) - Process Improvement & Compliance Monitoring: Conducts audits of program activities and documentation to ensure compliance with organizational policies and regulations. Identifies operational inefficiencies and recommends process improvements to enhance program outcomes and service quality.
• (15%) - Documentation, Communication & Content Development: Develops, reviews, edits, and standardizes internal content, including process documentation, business requirements, training materials, presentations, and correspondence. Ensures accuracy, clarity, and consistency across program documentation.
• (15%) - Stakeholder Engagement & Cross‑Functional Coordination: Serves as an analytical liaison between program management, staff, other departments, and external stakeholders. Acts as a point of contact for assigned programs and projects, supporting strategic planning efforts, issue resolution, and facilitating effective communication among stakeholders.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.