What are the responsibilities and job description for the Call Center Scheduler position at Healthcare Support Staffing?
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
- Knowledgeable of all physician’s specialties, schedules and insurances
- Schedule patient appointments for all practice physicians and locations
- Triage patient complaints thoroughly when scheduling their appointment
- Assists front desk staff with referral scheduling
- Complete “Triage Tech Sheet” and process per protocol
- Enter or verify all personal and billing information when scheduling appointments for New or Established patients
- Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner
Qualifications
- Two years of experience handling heavy scheduling for a Multi-Physician office (please highlight in the resume).
- Quick learner and bubbly
- Bilingual Spanish
- Ability to float to front office as needed
- Ability to start within a couple of days (Diane won’t take someone who needs to give ample notice)
Additional Information
Hours for this Position:
- Monday-Friday 8am-5pm
Advantages of this Opportunity:
- Competitive salary $11.00-$12.50 per hr. pending experience
- Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
- Growth potential
- Fun and positive work environment
Salary : $11 - $13