What are the responsibilities and job description for the Front Desk position at Healthcare Express?
Do you make a GREAT first impression?
Do you NEVER meet a stranger?
If so, HealthCARE Express is looking for reliable, energetic, and outgoing individuals to join our D.O.F.I. team!
"D.O.F.I.?" That stands for Director of First Impressions - and that's exactly what this position is all about.
As the face of our company, the front desk team plays a vital role in the patient experience and overall success of our clinics. We're looking for someone who brings positivity, professionalism, and purpose to every interaction.
Responsibilities
We're looking for someone who is highly organized, values confidentiality, and thrives in a fast-paced environment. You should have strong communication and customer service skills and feel confident using computers. Experience in a clinical setting and a basic understanding of HIPAA are helpful, but a great attitude and willingness to learn are just as important. Most of all, we want someone who genuinely enjoys helping others and being part of a team that's passionate about making a difference.
Position Details
Pay: $15.00 /hour (based on experience)
Hours: 30 hours per week; 12 hour shifts, 8a-8p; Rotating Saturdays; schedule may vary
Benefits Include
Health Insurance, Dental, Vision, Life Insurance, Short- & Long-Term Disability, Accident & Critical Illness coverage, Benefit Time Off, and Bereavement Leave
At HealthCARE Express, we don't just offer jobs - we build careers. We're proud to foster a culture that promotes personal growth, celebrates wins (big and small), and makes work both meaningful and fun. From monthly themed dress-up days to a team-driven environment that thrives on innovation, this is a place where you can truly grow. With 16 urgent care clinics, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana, there's never been a better time to join us.
Make a lasting first impression. Join our team today!
Do you NEVER meet a stranger?
If so, HealthCARE Express is looking for reliable, energetic, and outgoing individuals to join our D.O.F.I. team!
"D.O.F.I.?" That stands for Director of First Impressions - and that's exactly what this position is all about.
As the face of our company, the front desk team plays a vital role in the patient experience and overall success of our clinics. We're looking for someone who brings positivity, professionalism, and purpose to every interaction.
Responsibilities
- Greet patients and verify information in our computer system
- Provide assistance and information when requested
- Answer phone calls promptly and courteously
- Monitor and replenish clinic forms as needed
- Maintain accurate patient accounts, including cashiering, posting charges, and printing receipts
- Scan patient documents and reports into the system
- Ensure strict confidentiality of all patient information
- Verify insurance and address patient concerns professionally and promptly
- Maintain a professional and friendly demeanor with patients and team members
- Be flexible and open to cross-training in other areas
- Take on additional responsibilities outside the normal scope when needed
- Observe, identify, and act on opportunities to help us move forward and grow
- Support our vision, mission, and values through all job duties
We're looking for someone who is highly organized, values confidentiality, and thrives in a fast-paced environment. You should have strong communication and customer service skills and feel confident using computers. Experience in a clinical setting and a basic understanding of HIPAA are helpful, but a great attitude and willingness to learn are just as important. Most of all, we want someone who genuinely enjoys helping others and being part of a team that's passionate about making a difference.
Position Details
Pay: $15.00 /hour (based on experience)
Hours: 30 hours per week; 12 hour shifts, 8a-8p; Rotating Saturdays; schedule may vary
Benefits Include
Health Insurance, Dental, Vision, Life Insurance, Short- & Long-Term Disability, Accident & Critical Illness coverage, Benefit Time Off, and Bereavement Leave
At HealthCARE Express, we don't just offer jobs - we build careers. We're proud to foster a culture that promotes personal growth, celebrates wins (big and small), and makes work both meaningful and fun. From monthly themed dress-up days to a team-driven environment that thrives on innovation, this is a place where you can truly grow. With 16 urgent care clinics, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana, there's never been a better time to join us.
Make a lasting first impression. Join our team today!
Salary : $15