What are the responsibilities and job description for the Receptionist - Skilled Nursing Facility position at Health Services Management?
Receptionist
Huntsville Health Care Center – Full-Time (Monday–Friday, 8:00 AM–5:00 PM)
Huntsville Health Care Center, a skilled nursing facility dedicated to exceptional resident care, is seeking a warm, professional, and dependable Receptionist to join our team. As the first point of contact for residents, families, visitors, and staff, this role requires outstanding customer service skills, compassion, and a caring, welcoming manner at all times.
Position Overview
The Receptionist is responsible for greeting guests, managing incoming calls, supporting administrative tasks, and ensuring a positive first impression of our facility. This role is essential to creating a friendly and supportive environment for residents and their loved ones.
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Setting: Skilled Nursing Facility (SNF)
Key Responsibilities
This job description is not intended to list every responsibility or task. Duties may be added, removed, or modified at any time based on the needs of the facility.
Equal Opportunity Employer
Huntsville Health Care Center is an Equal Opportunity Employer. All qualified applicants are considered without regard to race, color, religion, gender, national origin, disability, or veteran status.
Huntsville Health Care Center – Full-Time (Monday–Friday, 8:00 AM–5:00 PM)
Huntsville Health Care Center, a skilled nursing facility dedicated to exceptional resident care, is seeking a warm, professional, and dependable Receptionist to join our team. As the first point of contact for residents, families, visitors, and staff, this role requires outstanding customer service skills, compassion, and a caring, welcoming manner at all times.
Position Overview
The Receptionist is responsible for greeting guests, managing incoming calls, supporting administrative tasks, and ensuring a positive first impression of our facility. This role is essential to creating a friendly and supportive environment for residents and their loved ones.
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Setting: Skilled Nursing Facility (SNF)
Key Responsibilities
- Greet residents, families, visitors, and staff in a warm and professional manner
- Answer and route phone calls promptly and courteously
- Maintain visitor logs and front desk organization
- Provide administrative support (filing, copying, scheduling, data entry)
- Communicate effectively with all departments
- Maintain confidentiality and follow HIPAA regulations
- Present a polished, friendly, compassionate demeanor at all times
- High school diploma or equivalent
- Previous receptionist or customer service experience preferred
- Exceptional customer service skills with a compassionate and caring approach
- Strong verbal communication skills and professional presence
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (Microsoft Office, email, etc.)
- Dependable and punctual with the ability to work the required schedule
- Comfortable working in a skilled nursing facility and interacting with residents, families, and healthcare staff
This job description is not intended to list every responsibility or task. Duties may be added, removed, or modified at any time based on the needs of the facility.
Equal Opportunity Employer
Huntsville Health Care Center is an Equal Opportunity Employer. All qualified applicants are considered without regard to race, color, religion, gender, national origin, disability, or veteran status.