Business Office Manager (BOM) – AL/IL (Private Pay)

Tomball Retirement Center – Tomball, TX

13415 Medical Complex Drive, Tomball, TX 77375

Full-Time | Assisted Living & Independent Living

Lead the Business Office. Support the Team. Elevate the Resident Experience.

Tomball Retirement Center is seeking an experienced and service-driven Business Office Manager (BOM) to oversee our financial operations while supporting key HR and administrative functions within our Assisted Living and Independent Living community.

This is a high-impact, multi-functional role ideal for someone who thrives in a fast-paced environment and enjoys balancing billing, collections, employee support, and day-to-day operations.

Why Join Tomball Retirement Center?

• Work Today, Get Paid Today – Daily Pay Available
• Competitive salary based on experience
• Medical, Dental, Vision, and 401(k)
• Paid Time Off Holidays
• Company-paid life insurance
• Tuition reimbursement & growth opportunities
• Supportive leadership team and collaborative environment
• A meaningful role serving seniors and their families
  
  

What You’ll Do

Resident Billing & Accounts Receivable

• Manage all monthly resident billing (rent, care levels, ancillary services)
• Post payments, track balances, and oversee accounts receivable and collections
• Handle move-in/move-out billing, deposits, and prorations
• Ensure accuracy and timeliness of all financial records
  
  

Resident & Family Financial Support

• Serve as the primary contact for billing questions and financial discussions
• Explain charges, rate changes, and financial policies clearly and professionally
• Support families during move-in and transition processes
  
  

HR & Administrative Support

• Maintain employee personnel files and ensure compliance
• Complete and verify I-9 documentation and onboarding paperwork
• Assist with new hire onboarding and orientation coordination
• Support payroll processing, timekeeping, and corrections
• Ensure accurate and compliant employee documentation
  
  

Operations & Team Collaboration

• Partner with the Executive Director and department leaders to support daily operations
• Assist with move-ins, transitions, and census-related processes
• Serve as a central resource for financial and administrative functions across the community
  
  

What You’ll Need To Be Successful

• Previous experience as a Business Office Manager, Office Manager, or similar role in senior living, healthcare, or property management
• Strong experience with billing, collections, and accounts receivable
• Experience supporting HR functions such as onboarding, employee files, and payroll
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (experience with senior living software a plus)
  
  

What We’re Looking For

• A detail-oriented professional who can balance finance and HR responsibilities
• Someone who is comfortable discussing financial matters with residents and families
• A team player who supports both staff and leadership
• A proactive problem-solver who takes ownership and drives results
  
  

Disclaimer

This job description is not intended to be all-inclusive. Additional duties may be assigned as needed to meet operational needs.

Equal Opportunity Employer

Tomball Retirement Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.